IT SUPPORT ENGINEER - NYON

DETAILS :

Role: IT Support Engineer

Department: IT

Duration: Permanent contract

Start Date: As soon as possible

Location: Nyon

Salary: As per Kepler Cheuvreux’ s policy

KEPLER CHEUVREUX :

Kepler Cheuvreux is a leading independent European financial services company that specialises in Research, Execution, Fixed Income and Credit, Structured Solutions, Corporate Finance, and Asset Management.

The group employs around 600 people and is present in 13 major financial centres in Europe and the US: Amsterdam, Brussels, Frankfurt, Geneva, London, Madrid, Milan, New York, Oslo, Paris, Stockholm, Vienna, and Zurich.

Kepler Cheuvreux / Key Figures:

• 1st independent European equity broker ;
• €2bn of equities traded on average daily ;
• 1st equity research coverage in Continental Europe ;
• 1st country research (Institutional Investor 2022) ;
• 13 major financial centres in Europe and the US ;
• 600 employees ;
• 1,300 institutional clients.

YOUR TASKS :

Serving a demanding job, this position requires a high level of availability as well as good interpersonal skills. Motivation in the job is essential. In a context where reactivity, listening to interlocutors, as well as a strong adaptability to the environment are essential, method, rigor and composure in the face of the priorities of the situations to be managed are fundamental abilities. He/she will work essentially in a mixed Windows environment. Good knowledge of the Windows 10 and 11 environment, Teams telephony, market finance applications and medium-sized company networks, as well as a good command of English are undeniable assets.

YOUR PROFILE AND SKILLS :

The candidate should meet the following requirements :

Education:

The position is open to those with specialized IT training, preferably with previous work experience.

Technical Skills:

• Good knowledge of Windows Operating Systems and associated Microsoft tools: Azure Entra ID, On prem Active Directory, Microsoft 365, SCCM, Exchange Online, Teams. And Intune
• Good knowledge of networks (IP protocols , VLAN’s and VPN ).
• Appreciated knowledge of Finance and market data applications.
• Knowledge of telephony (Teams / IPC) and video conferencing systems (Teams / Zoom Room).
• Appreciated knowledge in Powershell or other scripting languages.
• Appreciated knowledge in Virtual machine hypervisor, vsphere.
• Knowledge of Mobile management tool , Microsoft Intune company portal

Essential Skills:

• Ability to analyze quickly.
• Ability to work collaboratively in a team.
• Ability to adapt to non-technical people.
• Ability to manage large fleet of devices, over 100 Workstation / Laptops , VM.
• Management of priorities and respect of deadlines
• Work in guidance from compliance and regulatory framework.
• Travel to other company offices around Europe , infrequent basis for projects.
• English (read, spoken, written)

Required qualities:

• Sense of service and strong motivation
• Availability and reactivity
• Usage of service desk Ticket systems for fault management.
• Discretion and confidentiality
• Spirit of initiative and autonomy in his actions
• Dynamic, rigorous, and good organizational skills

RECRUITMENT PROCESS:

Between 2 and 3 rounds of interviews: both fit and technical questions You will need a flexible and creative approach in order to flourish in our international environment and succeed with our diverse client base. If you possess these qualities and would like to be part of Kepler Cheuvreux’s story, then come and join us!

Please note that Kepler Cheuvreux promotes equal opportunity. All applications will be given due consideration.