Manager Platform Operations and Technology Services

We are a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience. Our unwavering dedication to innovation, excellence and environmental responsibility propels us forward on our journey to becoming the leading, most customer-centric, and sustainable Engine focused MRO worldwide.

Working with an extensive network of partners and business development offices in Europe, the USA, Asia and the Middle East, we offer comprehensive, fully customized solutions for the Maintenance, Repair and Overhaul of aircraft engines, airframes and components sales business including impeccable technical support to over 500 customers worldwide. Our mission: We safely power your flight.

We are seeking a dynamic and experienced Manager to lead our SAP and Azure based application services. This key role in the IT leadership team will oversee the planning, implementation, and operation of business applications and technology platforms.

Together with the internal team and in collaboration with the external IT service providers, the role is accountable for the effective and efficient delivery as well as stable operations and maintenance of IT platforms, which includes business applications based on SAP S/4 Hana, BTP, Windows/Linux systems running in private cloud SAP RISE and public cloud Azure. Additionally, you actively drive platform service innovation to leverage and introduce new technologies in support of IT Strategy and company strategic projects.

The position holders’ key objectives is to continuously improve service development, service delivery performance and customer experience in alignment with the company's technology strategy, the transformation roadmap as well as expected service quality and customer experience.

• Develop and execute SRT’s platform and technology strategy, based on your broad expertise and experiences
• Lead a team of SAP basis professionals and system engineers and foster a collaborative and efficient work environment internally and with external partners
• Manage together with the team the application operation and cloud-based platforms services, you ensure ongoing development and operations services provided by the external IT service providers
• Facilitate with the internal and external engineers architecture and technology decisions, solution and service designs, under direction of the enterprise architecture team
• Steer the solution development, testing and deployment process of external providers and coordinate with internal SIAM Manager service delivery and integration
• Explore new technologies and drive the application of emerging technologies and platform services
• Steer and govern the platform service portfolio and vendor performance

• Bachelor's degree in IT science
• Proven experiences in leading teams and developing organizations and processes
• Minimum of 5 years of experience in system landscape and operation management in an outsourced environment (SAP is a must, Windows)
• Applied expertise and experiences in SAP Basis technologies and system engineering (HANA, BTP, ALM)
• Strong knowledge of best practices in IT operations and IT service management (ITIL, SIAM)
• Project management experience, with the ability to lead and drive implementation projects and other initiatives
• Excellent communication and interpersonal skills with the ability to engage with stakeholders at all levels, co-workers and external partners
• Strong analytical and problem-solving skills in order to identify areas for improvement and implement effective solutions
• Flexible and resilient personality, with the ability to keep focus and priorities

• An attractive position in a global and dynamic company
• Competitive employment conditions
• Opportunity for professional and personal development

Thank you for your interest.

By submitting your application, you give your consent that all personal data you have submitted here may be processed by us for the purposes of candidate selection process in our company.

Please note that only candidates who meet the listed requirements will be contacted.

We offer you an attractive position in a global and dynamic company in the aviation industry. Direct applications will be treated with priority. Please note that due to Swiss immigration regulations, we currently only consider applicants holding an EU Passport, Swiss Passport or a Swiss working permit. Ref: NA/ 8301

Contact:

Nikola Parkic

nikola.parkic@srtechnics.com