Service Engineer
Education / ????
Diploma in science and engineering
Experience /??
Relevant working experience in development, technology, production or service of medical instrument field
4 years experience in engineering
2 years experience in related field is preferred
Other skills /????
Logical thinking
Good Customer Sense
Excellent communication skills
English language skills: Proficient in writing and reading, CET-4
Use of computer software and data processing applications relevant to technical techniques
Job Description
Duties and responsibilities include but are not limited to:
- Support high quality after-sales service to satisfy customers 70%
Handle technical inquire and provide instruments installation, de-installation, maintanence, troubleshooting and repair
- Provide effective communication to customer and visiting VIP customers 20%
- Handling service quotation, service contract and collect service AR. 10%
- Perform other related duties and responsibilities as assigned
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