Head of Pricing & Performance - Flow Business (Group), 80-100%, Maternity Cover, November 24- Oct 25
What you will do
- Support market-leading Global Pricing Practices via appropriate Compliance/Governance frameworks
- Support implementation, and review Annual Retail Pricing Self-Assessment within the Pricing Hub. Utilise to assess global capabilities/gaps/actions etc.
- Support active conversations with the regions on annual PQIPs (Pricing Quality Improvement Plans).
- Coordinate requirements from regulatory initiatives such as AI, data privacy, treating customers fairly, differential pricing into the Retail pricing governance
- Review and reinforce minimum standards for Retail Pricing and Performance monitoring. In particular using feedback loop from RPE to suggest updates to Retail Pricing governance
- Provide Best Practice/Thought Leadership to the Pricing Community via How To/Thematic Reviews
- Lead global ZRC/LRW review. Supporting implementation in 2025.
- Support/provide Retail Portfolio Optimisation training
- Review Pricing & Portfolio Management best practice and ensure ZUG and How Tos are fit for purpose for Retail
- Global Performance Tracking / Portfolio Steering
- Support Global Retail CUP process on an annual basis
- Provide consolidated insight on the overall strategic direction of portfolios to Group UW management / Finance (CI, Group) and highlight areas of concern (LoB specific) for consideration in the Financial Plan
- Retail Performance Reviews @ Group level: Monitor, analyse and communicate performance of Retail business quarterly performance reviewed.
- Support Claims and Underwriting collaboration and alignment, in particular for Motor.
- Ensure market leading Pricing Technology, Processes & Data Capabilities
- Support review and implementation of pricing tools to increase efficiency of model updates e.g. POC testing WTW suite vs other proprietary software
- Support Retail Pricing Capabilities/Training including Data Science Training, WTW training, wider pricing training
- Support Retail Pricing Excellence initiative, feedback to Group training, best practice and governance frameworks
- Promote the use of Data Science Environment within the Retail Community
- Governance/Assurance: Review MGA ZUG requirements and How To documents, ensuring fit for purpose. Support any above country MGA Assurance Reviews (Spot Checks, TURs).
- MGA Data Management: Support development of efficient processes to support MGA management, in particular the implementation of MGA Global data project (Davies) and approval of alternative solutions for BUs with material DAAs.
- Best Practice/Training: Provide training as necessary to the Global MGA community
Additional Information
Preferred work location is Zurich based but remote working from other Business Units without re-location may be possible. Occasional travel would be expected to Zurich HQ
What you will bring
As the Head of Pricing & Performance – Flow Business your skills and qualifications will include:
- Qualified Actuary, with a degree in a relevant field (e.g. Actuarial Science, Data Science, Mathematics, Statistics). Consideration will be given to candidates with an analytics & quantitative background whom have not completed an actuarial qualification, subject to relevant experience and competencies.
- Minimum 5-10 years of experience in related Actuarial general insurance role (Pricing, Reserving, Capital). Previous Retail Pricing experience preferred.
- Highly motivated, demonstrating initiative and ability to work both independently and in a team. Strong project management skills, with the ability to lead Global Pricing/Performance projects.
- Strong verbal and written communication skills, with the ability to build and maintain relationships with a wide range of stakeholders across multiple Regions and Business Units.
- Strong problem-solving skills, with the ability to manage multiple stakeholder requirements and provide pragmatic solutions.
- Strong analytical skills, with knowledge of relevant software, pricing processes and actuarial best practices.
Additional Information
We look forward to receiving your online application.
Zurich wants to attract the best talent and we acknowledge that talents might not always be available full-time. At Zurich we will consider requests for flexible working. Many of our employees work flexibly in a variety of ways. Please talk to us during the interview about the flexibility you may need.
Why Zurich
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!
Join us as we constantly explore new ways to protect our customers and the planet.
- Location(s): CH - Zürich, DE - Frankfurt, DE - Köln, DE - München, UK - Swindon, UK - London
- Remote working: Yes
- Schedule: Full Time
- Recruiter name: Christopher Parkinson
- Closing date:
