Account Manager Hospital - PA/OH
We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.
JOB SUMMARY
- Function as Account Manager to hospital customers and prospects within the assigned geography.
- Effectively sell equipment, disposables, software, and service within the Hemostasis Management and Cell Salvage portfolios in the Hospital Division through a multifaceted strategic sales process.
- Influence superior standards of care through our complex technologies targeting acute care surgical and critical care environments including but not limited to specialties and call points such as Cardiovascular Surgery, Anesthesia, Trauma, Intensive Care, Perfusion, Orthopedics, OB/GYN, Neurosurgery, Laboratory Medicine, Information Technology, Hospital Administration and Supply Chain while focusing on growing existing business and prospecting new business.
Responsibilities/Essential Duties
Territory Management:
•Accountable for overall territory management, achievement of equipment and consumable sales goals, profitability and account management within the assigned product lines
•Develop and execute comprehensive territory plans by account to increase revenue and secure new business
•Provide accurate and timely quarterly sales forecasts
•Partner with cross-functional counterparts (especially Clinical Specialists) as appropriate to effectively deliver and drive the adoption of our technologies
•Maintain existing business including ensuring accounts remain contractually compliant and incremental business is achieved
•Resolve customer concerns through accurate and timely investigations; swiftly develop and implement corrective actions to ensure outstanding service for our customers and clients
•Keep up-to-date account data within CRM including contacts and pipeline opportunities
Product Sales:
•Effectively target new business through the use of analytical tools
•Identify key influencers and uncover needs solved by our technologies
•Educate customers on products, concepts, & industry trends
•Develop brand loyal clinical, economic, and technical champions
•Conduct superior sales presentations, product evaluations, collect detailed data points, and focus on service to drive customer conversions
•Arrange multi-disciplinary hospital consensus meeting to get agreement from all stakeholders on purchase
•Prepare equipment and consumable quotes and creates mutually beneficial local contract agreements
•Drive urgency and priority to our technology and secure hospital/departmental capital funding
•Function as Project Manager to manage and plan entire product implementation post-sale securing and collaborating with appropriate Haemonetics implementation resources for project from contract to go-live, including device installation, software integration, and laboratory equipment validation. Implementation support requires both virtual an on-site needs
•Consult internal product development in the creation of new products and services
•Collaborate with key opinion leaders and provide network to thought leaders
•Attend industry conventions and trade shows
•Provide product feedback to Sales, Marketing and R&D including customer feedback on product enhancements and competitive developments
•Provide data to sales, marketing, and R&D for specific recommendations that require input from key stakeholders
•Attend continuous virtual and live trainings and stay informed on advancements in clinical procedures, clinical studies impacting our technologies, and competitive innovations
Qualifications
• Bachelor's Degree required; Business degree preferred
• Master's Degree preferred
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