Account Manager (F/M/D) 80% - 100%
German C2
•
4 years of work experience
•
Remote / Zurich
80% - 100%
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Weekly hours
42.5
Hours per day
8.5
Days per week
5
nu.Education is the first competence-oriented learning platform developed entirely in Switzerland. The software was programmed in exclusive cooperation with leading Swiss higher education and vocational schools and is already considered a trend-setting learning concept with a global orientation.
We are growing fast and heading on a rapid journey into the future of learning. That’s why we’re looking for ambitious, innovative-thinking and visionary employees who want to shape the future with us and be part of our ambitious development into a global tech company.
Main task
Processing inquiries and requests from customers and considering their needs.
Building and strengthening customer relationships to achieve long-term partnerships.
Collecting and analyzing data on customer behavior to best understand their needs.
Product demonstrations and planning of consulting workshops.
Collaborating with various internal departments to ensure they are meeting all customer requests.
Preparing progress reports for clients and executives within the company.
Requirements
Bachelor’s degree or equivalent experience required.
Experience with project management or customer service.
Demonstrated ability to work consistently and positively in a dynamic environment.
Excellent writing, telephone, and presentation skills.
Strong customer service skills and ability to deal with various types of customers.
Ability to multitask and handle multiple tasks simultaneously.
Excellent organizational skills and attention to detail.
Zurich