Manager Patient Site Engagement
Manager, Patient & Site Engagement
Location: United Kingdom or Spain
At Johnson & Johnson Innovative Medicine, what matters most is helping people live full and healthy lives. We focus on treating, curing and preventing some of the most devastating diseases of our time.
We have an exciting opportunity within our Global Development team for a Manager, Patient & Site Engagement (PSE), located United Kingdom or Spain to be responsible for the execution of programmatic recruitment, retention, and engagement strategies. You will collaborate with local, site facing roles as well as through counterparts in the Innovation & Advocacy teams within Global Development to shape fit-for-purpose strategies and tactics. The PSE Manager will be responsible for developing and training on materials and monitoring recruitment progress to meet local submission timelines.
Are you ready to join our team? Then please read further!
Principal Responsibilities:
- Shape and execute TA / DAS / Program / Trial level programmatic, patient and site engagement strategies in support of overall PSE and/or DEICT plan in partnership with regional and country teams.
- Collaborate with site-facing roles on site-facing activities to obtain insight for the tailoring of fit for purpose plans and tactics.
- Create site-facing materials and train site-facing teams throughout the end-to-end process.
- Manage recruitment timelines to meet the local submission process and maintain documentation of recruitment development and implementation requirements to ensure quality standards are met.
- Identify and provide Key Performance Indicators (KPI) and conduct Return on Investment (ROI) analysis to determine the effectiveness of recruitment and engagement strategies and tactics.
- Train and support individual study teams across the Cross-TA portfolio’s in developing a diversity plan, ensuring equitable access to Janssen studies; contribute to protocol design to incorporate patient and site voice and local insight. Additional Responsibilities may Include:
- Lead program-wide global Advisory patient councils.
- Map out data sources and partner organizations/suppliers that will help address DEICT recruitment challenges.
- Support building data-based CRM tool tracking site engagement metrics.
- Attend congresses to understand PSE landscape within the indication / TA.
- Mentor & support onboarding of new team members.
- Foster employee engagement, inclusion, and Credo Behaviors.
Principal Relationships:
Internal: DAS Leaders, Clinical Delivery Leaders, Clinical Trial Leaders, Clinical Trial Managers, Country Heads, Study Responsible Physician, Study Clinical Scientist, representatives from Commercial, Procurement, IT, Legal, Regulatory and HCC
External: Investigational sites and Investigators, Patient Advocacy groups and foundations
