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2nd Level Support Specialist - Private banking

Synechron Switzerland

 
Grand-Lancy
évaluer
Avis soumis
14/11/2024 100% Contrat fixe
Synechron Switzerland
2nd Level Support Specialist - Private banking

Your mission:

To strengthen our Synechron Switzerland team, we are looking for Support Specialist to join us in supporting a well-established private bank in Geneva. 

Your responsibilities:

  • You will provide second-level technical and functional support for banking applications managed within the team;
  • You will address incidents, document them, analyze problems, perform troubleshooting, or escalate investigations to the third level of support when necessary;
  • You will build and maintain operational documentation necessary for the administration of banking applications, according to established standards;
  • You will support first-level teams in handling troubleshooting procedures and ensure ongoing training for these teams;
  • You will share responsibility for the common on-call duty 24/7 for these same applications.

Qualifications

Your profile and skills:

  • You possess a higher technical vocational training (HES / ETS) or equivalent training deemed acceptable;
  • You have experience in application administration within a diverse production environment like Unix, Linux, and Windows;
  • You have experience in problem-solving (second level and/or third level) focused on applications/packages on heterogeneous platforms;
  • You have worked in the private banking sector (both back-end and front-end) required.
  • You are familiar and have worked with SQL;
  • You possess knowledge of Unix scripting languages like Shell and PERL and Windows (PowerShell) preferred.
  • You are familiar with industrialization and automation tools: Rundeck, Puppet, Bamboo, Confluence, JIRA.
  • You possess qualities that make you responsible, structured, and detail oriented; 
  • You consider yourself flexible, open-minded, and capable of working both independently and collaboratively within a team;
  • You are fluent in French and English;
  • You are a Swiss resident.

What we offer you:

  • An enriching, dynamic, andstimulating professional experience;
  • Professional stability with a long-term contract;
  • Monthly support to finance your lunches;
  • A competitive salary package;
  • The opportunity to be part of a multicultural, supportive, hardworking team driven by values;
  • Support, proximity, regular feedback, and exceptional events.
  • Up to 5 days of training per year;
  • Free and unlimited access to our global E-learning platform -> Over 16,000 modules available;
  • Annual license to access our banking/finance profession training platform to enhance your knowledge of various banking/financial professions and stay professionally updated;
  • A certified working environment - GREAT PLACE TO WORK.

If you believe you are the right candidate, please submit your application! We look forward to receiving your application!

Lieu de travail

Esplanade de Pont Rouge 9A

1212 Geneva


À propos de l'entreprise