Senior Technology Risk, Governance and Resilience Manager - Digital Business Services
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HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.
We are currently seeking a high calibre professional to join our team as a Senior Technology Risk, Governance and Resilience Manager.
Principal Responsibilities
The Senior Technology Risk, Governance and Resilience Manager is accountable to the Chief Information Officer Hong Kong as a key member of the Hong Kong CIO Team. The role collaborates with global, region and market Global Business/Global Function Technology and Business to drive sustainable growth to the HSBC HK business and ensures compliance to internal control and regulation.
Risk and Internal Control
- Ensuring adherence to standard controls and driving teams to achieve compliance and framework, capability management, Security controls and technology architecture designs
- Support the coordination of regulatory and audit assessment, review and examination
- Oversee internal control for technology risk
- Prepare and manage Governance meetings
- Resilience and Technology Governance
- Oversee and manage operational resilience programme for AMH Business, and ensure to meet Business and regulatory requirements
- Coordinate regulatory and industry initiatives and provide thought leadership on technology implementation
- Drive cross Global Business/Global Function technology projects for AMH HK by supporting technology teams to manage delivery proactively, balancing scope, schedule, resourcing, dependencies, communications and budget
- Managing the project approach, building stakeholder buy-in around the project plan, commitments and changes
- Managing, monitoring and reporting progress, issues, dependencies and risks to the programme management, internal stakeholders and/or steering committees. Also, making recommendations to influence decision-making in order to maintain progress towards delivery and benefits realization
Technology strategy
- Support CIO HK to develop HSBC HK (AMH) Technology strategy, with alignment with Digital Acceleration Programme
- Support the management of Technology– business relationship; represent Technology in business discussions and ensure necessary technology capabilities required by the business are developed
- Drive initiatives to support HK industry wide (including but not limited to regulatory, government, industry body) initiatives
- Support innovation and partnership initiatives with universities and industries