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55 Customer service manager emplois à Lugano trouvés

S'abonner aux nouveaux emplois Customer service manager à Lugano

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S'abonner aux nouveaux emplois Customer service manager à Lugano

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Relationship manager assistant

11/11/2024 100% Contrat fixe

To provide administrative and operational support to team of Relationship Managers.

Relationship manager assistant

Main responsibilities

  • Assisting Relationship Managers in their day-to-day work : monitoring of clients transactions; execution of transfers orders
  • Handling client queries in an independent manner
  • Creating KYC files with the support of the Relationship Manager(s) and managing the accounts opening and closing process
  • Other administrative tasks
  • Supporting the Relationship’s Manager team in client project
  • Supporting the Relationship’s Manager team in client’s compliance

Required skills

  • Commercial, economics or legal studies (Bachelor level)
  • 1st experience accepted
  • English and Russian mandatory
  • Strong customer service ethic
  • IT literate, solid knowledge of Microsoft tools
  • Excellent presentation

Benefits

  • 25/30 days holiday a year
  • 2 Fridays off per month
  • Monthly lunch allowance
  • Training allowance
  • Attractive pension plan
  • Dynamic work environment

Place of work

Lugano

Valid working permit for Switzerland

Immediate entry date or to be discussed