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Role Overview

As a Business Support, you will work with the Project Controller and Resource Planner in Project Management and Client Management.

The ideal candidate must have excellent communication and client management skills to maintain positive client relations and high client satisfaction levels. The candidate must be a self-starter, who is able to work in a fast-paced dynamic environment and must be driven to produce improvement initiatives both internally and with clients.

Responsibilities:

External Business Support (Client Management):

• Client invoicing and cash collection
• Ensure proper follow up on all outstanding client payments
• Ensure collection of all relevant client documents for processing of client invoices (ex. PAN, GST certificate, client vendor portal registration etc.)

Internal Business Support:

• Support in verification and consolidation of all travel and living claims; and T&L invoicing to clients
• Maintenance of client invoices repository
• Provide proper communication to business regarding revenue outlook and account receivables
• Co-ordination with ICDR admin team for all contractor Invoice payments in line with fortnightly pay runs
• Support internal/external auditors with all business-related audit matters (documents, vendor contracts, reconciliations etc.)
• Support business development teams with all the relevant business documents for client tendering process
• Single point of contact for all ICDR contractor’s invoices and payment related queries
• Proactively support ICDR contractors for all TDS and or any tax related matters
• Support any Adhoc finance related requests

Internal Systems support (Microsoft D365):

• Support and connect with Project Managers on updating the project work breakdown structure (WBS) days for POC calculation
• Ensuring to check and verify that all active accounts/projects are set up and maintained accurately for seamless business process operations (E.g., dates, financial dimensions, Tax information, closing, transactions, work breakdown structure, revenue recognition, timesheets etc.)
• Ensure to verify the creation of new Vendors, POs and payments
• Timely closure of projects in the system after final client payments are received
• D365 UAT Support – required for testing of any new finance related enhancements in F&O

Qualifications / Experience:

• At least 5 years of relevant experience in a similar role
• Proven experience as an office administrator or relevant business support role
• Good knowledge of MS Office tools (particularly Excel), Microsoft D365
• A team player with a can-do attitude
• Proactive, adaptable and resilient with strong integrity
• Excellent interpersonal and communication skills and ability to extensively interact with clients at all levels
• Ability to work with cross functional teams
• Fluency in both written and spoken English

Location: PAN India