Business Analyst / IT Application Support (French/English)
We are looking for a Business Analyst / IT Application Support (French/English) for one of our customers based in Geneva.
About our customer
The company is one of the world’s largest independent energy and commodities trading company. From 40 offices worldwide, they seek to add value across the energy supply chain, including deploying our scale and market understanding to help facilitate the energy transition.
To date, they have committed over $1 billion of capital to renewable projects and are identifying and developing low-carbon opportunities around the world.
Talents are precious to them and they create an environment in which individuals can reach their full potential, unhindered by hierarchy. The teams comprise more than 65 nationalities and they are committed to developing and sustaining a diverse work force.
The Geneva office is located very centrally, 5 minutes from the main train station and 1 minute from the lake. The office has a rooftop lunch area, with views over the lake and Alps. They organize regular activities to enable their staff to meet colleagues from other teams in an informal setting, and to celebrate special achievements.
Job Description
The main tasks will be:
- Provide in-house CTRM (Commodity Trading Risk Management) support to worldwide users during their day to day tasks, escalate supports when required to development team and ensure following-up with them. Ownership required on each support to provide best service.
- Understand and challenge CTRM’s enhancement requests from users, in order to liaise with development team.
- Train new comers, as well as current users when required, on any part of the CTRM and/or other in-house applications.
- Operation and problems solving of business applications including jobs monitoring, interfaces and servers in close collaboration with DBA, network, infrastructure and development teams. Qualifications
- Must have: working experience of 4 years in the field of IT software applications in the commodities trading business with involvement into business applications change management and day-to-day operation and support.
- Excellent communication and presentation skills.
- Good analytical and technical skills (SQL, Oracle DB, basic programming) as well as a good perception of user needs and business processes.
