Transformation & Change - Team Lead Americas

Transformation & Change Team Lead Americas

New York, NY I Stamford, CT I Hartford, CT I Morristown, NJ I Exton, PA I USA

As part of Transformation & Change Delivery (TCD), the Transformation & Change team (T&C) oversees the implementation of AXA XL’s most strategic, complex and cross-functional initiatives. From Planning to Delivery and post-Delivery phases, T&C is responsible for making transformation and change become an operational reality across the company and for delivering the expected benefits.

T&C also leads AXA XL’s methodology center of excellence: definition of methodology and best practices for traditional (waterfall) as well as new ways of working (agility), delivery of training programs, offering of coaching services and management of communities of practices.

DISCOVER your opportunity

What will your essential responsibilities include?

As Transformation & Change Team Lead, you will be responsible for:

• People Management: Will own the day-to-day aspects of people management covering hiring, onboarding, development, performance management and support of individual team members. HR duties such as time tracking, holiday tracking, performance tracking, inputs in compensation process are also part of the role.
• Team building and upskilling: Ensure a solid team structure and a team-spirit environment is being put in place for your sub-team. Act as a manager coach for the team, and thus encourage knowledge transfer, co-development, peer-to-peer reviews between colleagues to broaden the skillset and expertise of the individual team members.
• Program oversight and quality insurance: Will ensure the successful delivery of all Programs assigned to the sub-team you are responsible for by providing guidance on approach and oversight of deliveries. Ensure consistency of methodologies and compliance with the standards.
• Stakeholder Engagement: Drive stakeholder engagement for all Programs of the sub-team to obtain feedback on execution performance (hard skills as well as soft skills) of your team members. Take actions as needed.
• External resource management: manage external resources of the sub-team area from Vendor process, onboarding, performance and delivery quality to time tracking and invoicing process.

Apart from management duties, you will be responsible for delivering Programs / Initiatives yourself, from initiation and planning to delivery / post-delivery phases:

• Staffing and on-boarding of key stakeholders
• Choice of methodology
• Organization and governance
• Documentation
• Scope / budget / quality / planning management
• Change management
• Transition to BAU
• Lessons learned and continuous improvement

You will also be contributing to T&C’s leading role as AXA XL’s methodology center of excellence (definition and continuous improvement of the methodology) as well as upskilling initiatives (trainings, PM-Change-Agile Academy, communities of practices…)

In this role, you will report to the Head of Transformation & Change.

SHARE your talent

We’re looking for someone who has these abilities and skills:

• Excellent people management skills and experience in driving teams to success in an international environment
• Proven leadership and capacity to upskill team members by acting as a manager coach and a mentor
• Extensive experience in driving global cross functional programs in the P&C insurance industry and international environment, coupled with other relevant experience in internal/external consulting roles
• Excellent analytical, conceptual and problem-solving skills, plus a creative mindset complemented with excellent social/collaboration skills to drive alignment among various stakeholders
• Excellent organizational skills, communication and presentation skills. Experience in communicating with C-level suite
• Excellent ability to multi-task across a large number of initiatives.
• Robust business acumen, coupled with technology knowledge and expertise in software development life cycle
• Prior experience in working in Agile environments
• Program Management / Change Management / Agile certifications a plus.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience,” focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see Sustainability at AXA XL.

The U.S. pay range for this position is USD 118,500 – 233,000. Actual pay will be determined based upon the individual’s skills, experience, and location. We strive for market alignment and internal equity with our colleagues’ pay.

At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL’s benefits offerings, please visit US-Benefits-at-a-Glance_2023_US.pdf (myaxaxlbenefits.com).