Technical Manager Liability Claims
Management
Sydney, NSW, AU, 2000 Adelaide, SA, AU, 5000 Hobart, TAS, AU, 7000 Darwin, NT, AU, 0820 Brisbane, QLD, AU, 4000 Melbourne, VIC, AU, 3000
Customer Services & Claims
Allianz Australia
ALLIANZ AUSTRALIA SERVICES PTY LTD
Full-Time
Hybrid working
Permanent
53227
Non-Executive
Technical Manager Liability Claims
Technical Manager Liability Claims | Multiple locations
At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.
We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.
Reporting to the National Manager Liability Claims, the successful candidate will support the management of a variety of complex public liability and professional indemnity claims across Australia and provide technical direction and coaching to the Liability Claims team.
You'll be responsible for:
- Effectively interpret market information, legislative changes, and performance information to identify and to act on opportunities or areas requiring improvement.
- Work collaboratively with the Technical Specialists and Team Managers to identify development opportunities for individuals and the team.
- Develop, update, and maintain all policies and procedures.
- Provide technical expertise and support to ensure ongoing quality decisions and outcomes, including review and maintenance of the internal Dispute Resolution process for Liability Claims.
- Participation in business development opportunities, including policy wording health-checks, technical and claims commentary in business and stakeholder presentations
About you:
- Tertiary qualifications in a relevant discipline and/or industry qualifications.
- Experience in an Insurance, Legal, and/or Claims environment.
- Ability to plan, prioritise, and organise tasks effectively while maintaining high attention to detail and accuracy, quickly identifying errors or inconsistencies.
- Ability to recognise, avert, manage, and escalate conflicts to enable effective and timely resolution in accordance with organisational processes.
- Excellent verbal and written communication skills, capable of communicating with clarity, impact, and influence.
What's on offer:
- Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- Insurance products, deals, and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.
About Allianz
At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to Write an email for a confidential conversation.
Join us. Let’s care for tomorrow. www.allianz.com.au/careers