IT Support - Smartenergy
Main responsibilities:
- Installing, configuring and maintaining computer systems, software, networks, office audiovisual devices, printers and scanners.
- Providing technical support across the company (this may be in person or over the phone).
- Documenting support activities, solutions, and procedures.
- Assisting with IT projects and initiatives as needed.
- Providing training and guidance to users on IT-related topics.
- Implementing cybersecurity best practices.
- Responding in a timely manner to service issues and requests.
- Possibly training more junior staff members.
Essential Skills:
- Two years of experience in IT.
- Deep knowledge of operating systems (Windowns and MAC OS), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools.
- Familiarity with Office 365, and other IT infrastructure technologies, coupled with cybersecurity tools and technologies.
- Excellent interpersonal skills.
- Ability to maintain confidentiality of company information.
- Fluent in Portuguese and English, with proficiency in Spanish and German considered a plus.
Attributes:
- Ability to work autonomously and proactive attention to detail.
- Time management.
- Verbal and written communication.
- Internal end-user orientation.
- Ability to work within a team and support team members.
Education:
- Bachelor or Master’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
Other requirements:
- Driver’s license and availability to travel.
How to apply?
If you are interested in joining us, please send your CV and cover letter to jobs@smartenergy.net. Applications are evaluated on a continuous basis until the ideal candidate is found.
À propos de l'entreprise
Wollerau / Zürich / Fully / Wilen b. Wollerau
