Senior Manager, Patient Experience & Delivery
Johnson & Johnson is hiring for a Senior Manager, Patient Experience & Delivery! This onsite/hybrid position will be located in Raritan or Titusville, New Jersey. An internal pre-identified candidate for consideration has been identified. However, all applications will be considered.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
Janssen Biotech, Inc., one of the Janssen Pharmaceutical Companies of Johnson & Johnson, and Legend Biotech USA Inc., have entered into a global, strategic collaboration to develop, manufacture, and commercialize a chimeric antigen receptor (CAR) T-cell therapy. This innovative strategic partnership is designed to combine the strengths and expertise of two companies to advance the promise of an immunotherapy CAR-T platform and investigational treatment.
Are you interested in joining a team that is passionate about improving the lives of cancer patients? We work on the most sophisticated treatment options available today. Apply today for this exciting chance to be part of the #CAR-T team!
The Senior Manager is responsible for leading and supporting the Patient Experience and Delivery work within the Advance Therapies Supply Chain (ATSC), including Vein to Vein (V2V), Global Cell Collection (GCC), and Global Planning organization. This leader will be responsible for successfully delivering diverse project portfolios; with a patient-centric focus on business and process transformations. They will provide leadership of direct and matrixed teams consisting of Project Management, Operational Excellence, Data Analytics, Strategy, and Business Operations professionals.
Key Responsibilities:
- Support Strategy Conversations for Organization supporting ATSC Patient Planning Team improvements
- Provide Leadership on Portfolio Management within ATSC – V2V, GCC, & CMO Planning
- Responsible for KPI execution and reporting, and driving/leading continuous improvement discussions across the organization
- Drive improvements in organizational performance management via appropriate use of metrics and data – including hierarchy of supply chain metrics, dashboards/scorecard
- Accountable for leadership on State Licensing requirements for US Commercial site activation
- Provide support of escalations related to project delays or operational issues, facilitate cross functional problem solving, and drive towards resolution
- Work independently with direction from leadership & support from functional partners across ATSC
- Create clarity around our project management, prioritization, and resource commitment required across the portfolio
- Ensure close partnership with various site and above-site stakeholder functions such as Commercial and Manufacturing, MSAT, Quality, Supply Chain, and the broader Autologous Platform within the ATSC organization
