Senior Endpoint System Engineer
In this role, you will be the Operations Engineer for Electronic Workplace Solutions and support our global Microsoft 365 platform. You will support projects and global initiatives. You will join a global team of engineers in the area of digital workplace and participate in daily operations, troubleshooting and service management activities. In order to strengthen our team in our global operational headquarter in Greifensee, we are looking for a proactive Senior Endpoint System Engineer (all genders).In this role, your responsibilities would include: Run global workplace operations - specifically InTune, Client (SSCM), Mobile Device Management (InTune) and Azure Active Directory operations utilizing Microsoft 365 technologiesEvaluate, plan and organize projects as project lead, take responsibility and drive projectsSupport global or local projects as member of the project team in applications and solutions (e.g. Loga3, TCPOS, etc.)Responsibility for maintenance, security and taking care of local servers and infrastructureTransition / assume responsibility for new solutions from project team into operations and build knowledge and know-how to support new features and functions deployed by project teamsResponsible for sustainable operations within the Workplace Solution Area as well as its integration with other Solution Areas along the whole solution lifecycleTroubleshoot and identify issues raised by the Global Service Desk / Level 1 support and support requirements gathering and design for operational change requestsDrive the reduction of end user incidents through root cause analysis and end to end quality assuranceAssess and plan change requests for technical feasibility, effort and risk including cost estimates and act as technical lead in implementation projects and continuous improvement initiatives Support members of the operations team within respective areas to build collaboration, knowledge and expertise across the entire team