Regional Sales Manager EMEA
Regional Sales Manager EMEA
DECTRIS is a successful and growing hightech company that develops and manufactures X-ray and electron cameras to spark scientific breakthroughs around the world. While photographic cameras capture visible light, DECTRIS cameras count individual X-ray photons and electrons. Our 170+ employees are located in Switzerland, the United States and Japan.
At DECTRIS, academic research meets agile industry practices. The company's roots are deep in the scientific community and our scientists publish new research results every year. At the same time, our engineers, technicians, administrators, and commercial experts work hard to make sure our customers benefit from the latest technologies without delay.
Since the beginning of 2022, our company has been on a journey towards self-organisation. We follow the principles of self-organised work according to Sociocracy 3.0.
Your Tasks
Your Skills
We Offer
Sales Team
The DECTRIS Sales Team is responsible for the entire sales process and the delivery of our products and services. We see ourselves as a partner to our customers, from expert advice to punctual and flawless delivery and smooth after-sales service. What counts is not short-term success but long-term customer loyalty, whether B2B or B2C. The Sales Team combines technical know-how and application expertise with profound export knowledge and ERP/CRM experience. International tenders are one of our core tasks. In order to provide excellent customer service, we also work closely with colleagues in Production, Product Management and Service & Support.
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At DECTRIS, academic research meets agile industry practices. The company's roots are deep in the scientific community and our scientists publish new research results every year. At the same time, our engineers, technicians, administrators, and commercial experts work hard to make sure our customers benefit from the latest technologies without delay.
Since the beginning of 2022, our company has been on a journey towards self-organisation. We follow the principles of self-organised work according to Sociocracy 3.0.
Your Tasks
- Responsible for managing sales for established customers in Europe (EU+), including end users in research facilities and OEM integrator partners. Focus on satisfying customers, growing long-term business relationships, and expanding sales in Europe
- Build and maintain strong, long-lasting customer relationships by understanding their needs, partnering with them, and following up regularly
- Lead negotiations on supply agreements and sales contracts
- Utilize your technical knowledge and understanding of customer needs and product offerings to identify and provide optimal solutions. Deliver executive-level presentations/solution experiences to customers and decision-makers
- Support market teams with customer demand and customer experience feedback
- Ensure continuous cooperation with marketing, product, and customer service teams to ensure a cohesive approach to market penetration and customer satisfaction
- Provide accurate quarterly forecasts based on detailed sales performance metrics
Your Skills
- Master's or higher degree in a discipline with a technical focus (e.g., engineering, physics, or a related scientific discipline), Master's or higher degree in business administration or a related commercial discipline highly advantageous
- Excitement for technology paired with a strong interest in business performance
- Ability to understand complex technical products and effectively communicate their benefits to customers in their respective applications
- Experience working cross-functionally with departments such as marketing, product development, and customer service
- Solution-oriented with an analytical and strategic approach
- Ability to explain complex technical concepts clearly and concisely and to listen to customers and make them feel understood
- Excellent presentation skills and the ability to build strong relationships
- Eagerness and ability to travel up to 20% of the time to meet with customers and attend conferences
- Capability to work effectively under pressure and prioritize tasks
- Knowledge in the fields of electron microscopy and/or X-ray analytics is highly advantageous
- Experience in selling high-tech products is an advantage
- Fluent in English, with a good command of German being advantageous
We Offer
- A successful and growing high tech company in an international, scientific environment
- Joining the global leader in HPC X-ray detectors for science and industry. Our Developers design cutting-edge detectors to support the state of the art science and technology
- An international work environment formed by more than 170 experienced engineers, scientists and other professionals. The company languages are German and English
- Excellent, flexible working arrangements to enable professional development and personal life balance
- An attractive working environment: modern infrastructure with wheelchair-accessible rooms, small fitness room, underground car park, subsidised meals, free snacks and drinks, various company events, internal and external training, home office options, after-work beers and other joint leisure activities
Sales Team
The DECTRIS Sales Team is responsible for the entire sales process and the delivery of our products and services. We see ourselves as a partner to our customers, from expert advice to punctual and flawless delivery and smooth after-sales service. What counts is not short-term success but long-term customer loyalty, whether B2B or B2C. The Sales Team combines technical know-how and application expertise with profound export knowledge and ERP/CRM experience. International tenders are one of our core tasks. In order to provide excellent customer service, we also work closely with colleagues in Production, Product Management and Service & Support.
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Lieu de travail
Täfernweg 1
5405 Baden
À propos de l'entreprise
