Project Manager

About GTT:

GTT is a leading global provider of secure cloud networking solutions for multinational organizations. We design and deliver solutions that leverage advanced cloud, networking and security technologies. We complement our solutions with a suite of professional services and exceptional sales and support teams in local markets around the world. We serve thousands of national and multinational companies with a portfolio that includes SD-WAN, security, Internet, voice and other connectivity options. Our services are uniquely enabled by our top-ranked, global, Tier 1 IP backbone, which spans more than 260 cities on six continents. The company culture is built on a customer-first service experience reinforced by our commitment to operational excellence and continuous improvement in our business, environmental, social and governance practices. For more information, visit gtt.net.

Role Summary:
The Project Manager will own and manage the delivery of small to large and complex customer solutions through the effective coordination of internal GTT Service Delivery teams and external third-party service delivery partners. They will also support and engage closely with the customer’s project team.

The Project Manager will be the single point of contact for all deliverables within the projects, meet required quality levels, budgets and timescales, utilizing the GTT Project Management methodology.

Job Scope/Supervision:
Report to Manager, Project Management, working within the GTT’s Project Management tea. The role will interact with, but not limited to, the following internal departments: Service Delivery Coordinator, Order Assurance, Design and Software Engineering, Sales, Sales Engineering, Supply Chain Management, and Product Managers to deliver high quality products.

Duties and Responsibilities:
• Managing Projects with a variety of products.
• Typically managing multiple projects, number of assignments dependents on size and complexity.
• Project ownership from Project Initiation through to Customer Operations.
• Setup a manage a virtual Project team
• Manage all communications on the project
• At a minimum host a weekly internal and external customer call, with face to face customer meetings monthly.
• Provide weekly internal and external Project Status Reports
• Produce and maintain a Project Initiation Document, including the scope of the project and the customer critical success factors
• Monitor the project using a tracker, MS Project, and the GTT – ideal Project Management Methodology.
• Identify and Manage Risks, Issues, Actions and Dependencies throughout the lifecycle of the project.
• Cost Tracking, Budget and Forecasting. Ensuring the business and customer know when to expect charges/revenues.
• Adhere to GTT’s Change Control Procedure
• Report time spent on the project against what has been sold to the customer
• Pass frequent Gate Control Checks with your manager to ensure Quality standards are being adhered to assist with GTT’s - ideal Project Methodology, suggesting and improving the fast-paced environment

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