Project Manager / Scrum Master

Project Manager / Scrum Master

• Full-time

Company Description

Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC.

For more information, visit www.merkle.com.

Job Description

This role is designed for professionals with a passion for project management and a commitment to excellence in delivering services to our business clients. The Project Manager oversees the project from inception (team assembly, budget analysis, and initiating the project kick-off with the team and client) through the entire project lifecycle, culminating in its completion and formal closure.

In this role you would report into our Delivery Management Director.

We offer this role in a hybrid work environment, where you can plan when to work from the office in Zurich.

Here are some of the exciting tasks awaiting you:

• Assemble a diverse project team and craft a comprehensive project delivery plan.
• Understand the contractual nuances of each project.
• Oversee daily project management tasks.
• Consistently report on project status and progress to stakeholders at various levels.
• Implement and manage processes for risk, issue, and change during the project lifecycle.
• Secure client approval for both partial and complete project deliverables.
• Ensure project delivery aligns with agreed timelines, quality standards, budget, and profitability targets.
• Lead and deliver projects of varying sizes, potentially as part of a larger program.
• Manage and support team members, both locally and remotely.
• Foster collaboration with clients, third-party team members, and suppliers.
• Adhere to the company’s project management protocols and methodologies.
• Engage in business development activities to uncover new opportunities.
• Contribute to the proposal process and offer development.
• Enhance and share project management expertise within the Merkle framework.
• Provide general consulting services.
• Develop straightforward concepts and specifications.

Qualifications

At our company, we value diversity, inclusivity, and a collaborative work environment. We believe that a diverse team brings wealth of perspectives and experiences, enriches our workplace, and enhances our ability to innovate. We encourage individuals from all backgrounds to apply and join us in shaping the future of our company.

A mix of the following is the person we are looking for:

• 2+ years of experience leading projects of various scopes within a sizable program.
• A collaborative spirit, capable of working effectively at regional and international levels.
• Proficient in relationship building across all organizational tiers.
• Exceptional communication abilities.
• A strategic mindset with a focus on sales and business development.
• Certification as a Scrum Master, other certification a plus (e.g. Prince2, PMP, Agile PM, IPMA).
• Familiarity with contemporary project management methodologies (e.g., Kanban, Agile).
• A degree from an accredited institution or equivalent educational experience.
• Proficiency in German and English.

Additional Information

We work with highly motivated people, who support and enrich each other. We live the possibilities of the digital world through home office, meaning you can work anywhere with flexible (annual) working hours. We also value face-to-face exchanges - coffee or tea, biscuits or fruit are all welcomed on board and shared throughout our offices.

If you ever feel the need to take a break from the digital world, we love to get hands on together and use pens, paper, and whiteboards for brainstorming sessions. Need to clear your head? Hit the foosball table or PlayStation. We can as well benefit from extra time-off for our wellbeing, volunteering activities or important personal matters. For networking and (brain) food, we offer regular exchange formats, like meetings, tech labs and more. Not enough? We are full believers in education and support training, whether it be internally or externally. We support you.

If you feel inspired by us, we’ll probably be inspired by you. Join us now and apply online to make sure we match each other’s expectations. We value diversity and are committed to creating an inclusive environment. We welcome all qualified candidates - regardless of your gender or background, please indicate your salary expectations and possible entry date. We look forward to hearing from you!

We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/worldview, disability, age, as well as sexual orientation and identity.