Product Owner - Marketing Technology
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth clients.
The Digital Data Platforms team are a key part of the bank's global data ecosystem and run several key services and marketing technology that allows the bank to create brilliant customer experiences and drive growth across WPB. We are currently seeking an experienced individual to join this team in the role of Product Owner – Marketing Technology.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
In this role you will:
• Be accountable for making, and keeping, the product a success
• Responsible for the product vision and conveying that vision to other teams
• Day to day product management and first line support for product queries
• Implement a scalable adoption framework across regions and markets, and partner with them to use rich first party data to create new services that improve customer experience and drive innovative acquisition strategies
• Be aware of related industry trends, distilling this knowledge to share with the wider team and using it to drive product direction
• Manage the promotion and communication of the product roadmap and successes to the wider organisation
• Maintain and manage communication with business stakeholders, resolving conflicting priorities
• Collaborate with the team to showcase the product to stakeholders
