OnSite Specialist - Grand Rapids, MI
ESSENTIAL FUNCTIONS:
- Manage and care for Customer’s equipment within the Sterile Processing Department (SPD)
- Perform the cleaning, maintenance, and assembly of reusable surgical instrumentation and equipment.
- Ensure surgeon’s equipment is clean, sterile, functioning properly, and ready for the next case.
- Perform job functions while adhering to all industry and facility-specific standards and safety protocols.
- Understand the unique challenges faced by caregivers to ensure that hospital staff can focus on patient care.
- Provides clinical surgical support by managing all relevant equipment.
- ?Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
- Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.
- Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.
- Maintains knowledge base of equipment and disposable products through Stryker education training programs.
- Provide physicians and OR personnel with information on new and current products.
- Accurately records and reports all surgical procedure information.
- Adheres to all Stryker and medical facility policies, standards and procedures.
- Must be able to analyze and resolve both routine and non-routine product issues expediently using independent judgment.
- The ability to provide on-call services, as required, by the medical facility.
QUALIFICATIONS:
- Excellent written and spoken English language
- Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
- A minimum education level of a high-school diploma
- 0-4 years of experience in medical device (including hand instruments and video equipment) repair, sales, or services management
- Possess exceptional organizational skills and the ability to multi-task
- MS Office - proficient user as role will need to work with Excel spreadsheets and reporting
- Excellent time management skills with ability to use independent judgment and critical thinking effectively. Must be able to explain and generate detailed guidelines and procedures.
- IAHCSMM certification ideal or IAHCSMM CRCST Certification within 6 months of start date and on time yearly renewal.
À propos de l'entreprise
