MOHG Careers - Where You Fit In
Assistant Banquet Manager
Apply now Position: Assistant Banquet Manager ( Full time # 540144)
Property / Office: Mandarin Oriental Palace, Luzern
Location: Luzern, Switzerland
We are looking for an Assistant Banquet Manager to join our iconic Mandarin Oriental Palace, Lucerne!
The legendary Hotel Palace Luzern first opened in 1906 and is in the city on the shores of Lake Lucerne. After a complete renovation, the Mandarin Oriental Palace, Luzern reopened its doors in September 2022. It comprises 136 rooms and suites offering excellent views over the lake and mountains. Four restaurants, one bar together with a variety of meeting facilities, a Spa and a fitness room roundup our offer for our Guests.
As an Assistant Banquet Manager, you will be
responsible for the following tasks:
Reporting to the Assistant Director of Food & Beverage
Ensuring a smooth and guest-oriented workflow in the Banqueting department in close cooperation with all departments
Ensuring the functions are well prepared and organized according to the BEO agreed.
Monitoring the pre and post function arrangement
Laising and communicating with Banquet sales & Event team ensuring full awareness of client needs
Coordination of daily work in order to ensure a smooth service process according to our quality standards in our banqueting department
Personal care and advice for our guests
Ensuring guest satisfaction subject to the highest quality standards and professional handling of guest complaints
Initiating innovations and strategies related to guest services and sales opportunities
Close cooperation with all departments for a unique hotel experience
As an Assistant Banquet Manager, we are
looking for:
Completed vocational training in the upscale hotel or catering industry, ideally 1-2 years of professional experience in a similar position
Expressiveness, open-mindedness and team spirit
Written and verbal communication skills - guests will come to you with both complaints and positive feedback
Leadership, organizational skills and the ability to lead a team of employees from different cultures with sensitivity and discipline
High quality awareness and a sense for trends
Good computer skills and knowledge of various cash register systems
Excellent manners and well-groomed appearance, as well as a positive charisma
Flexibility and resilience - your position will include night, weekend and holiday shifts
Very good knowledge of German and English.
We offer to our Assistant Banquet Manager
world class benefits, including but not limited to:
Discounts on hotel stays and F&B throughout the entire Group
Family & Friends rate at the Mandarin Oriental Palace, Lucerne
Special rate for Swiss Deluxe Hotels
Special rate for E-Cornell courses
Spa discount
Worldwide promotion and transfer opportunities
Learning & Development opportunities
And much more!
Do you want to be part of this unique hotel?
We look forward to receiving your application!
Advertised: W. Europe Daylight Time 23 Jul 2024 Applications close:
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