Litigation Consultant
Professional
Melbourne, VIC, AU, 3000 Adelaide, SA, AU, 5000 Brisbane, QLD, AU, 4000 Sydney, NSW, AU, 2000 Darwin, NT, AU, 0820
Customer Services & Claims
Allianz Australia
ALLIANZ AUSTRALIA SERVICES PTY LTD
Full-Time
Hybrid working
Permanent
53912
Non-Executive
Litigation Consultant
LITIGATION CONSULTANT | MULTIPLE LOCATIONS
At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.
We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.
We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.
Let’s care for tomorrow, so we can create a better future together, for everyone.
You'll be responsible for:
- Process complex and litigated claims nationally, whilst managing the performance of external legal providers.
- Ensure that claims are settled in an economic manner and strive to manage a professional partnership to ensure timely and cost-effective decisions are made.
- Maximise recovery income and manage down settlement amounts by negotiating with Recovery Agents and Solicitors representing third parties.
- Evaluate claims to determine if they are viable to defend, issue proceedings on and subsequently engage external counsel.
- Handle complex or difficult demands through the application of experience and advanced negotiation skills.
- Maintain records and activity trackers of litigated matters in accordance with AAL protocol and regulatory obligations.
About you:
- Extensive experience in Motor Claims, ideally you will also have experience in case law and legislation.
- Excellent communication skills both verbal and written.
- Liability and negotiation skills with a proven ability to manage relationships with external legal providers.
- Strong investigative skills, able to assess and identify potential fraud.
- Ability to work in a fast-paced environment.
- Demonstrated ability to communicate technical legal findings in understandable terms to customers.
What's on offer
- Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.
About Allianz
At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.
Join us. Let’s care for tomorrow. www.allianz.com.au/careers
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let's care for tomorrow.