Learning and Quality Manager

The Department of Management, Technology, and Economics (D-MTEC) is looking for a Learning and Quality Manager to join the Executive MBA ETH HSG team.

The emba X is an innovative, flagship joint programme between ETH Zurich and the University of St. Gallen. Our vision is to develop socially responsible leaders who have the mindset, knowledge, and skills to integrate leadership and technology challenges to have a significant positive impact on their teams, their organisations, and society at large.

As the Learning and Quality Manager, you will play a pivotal role in participants' learning experience, managing study planning and quality assurance, while orchestrating various stakeholders within both institutions and the private sector. Your responsibilities will include further developing the digital learning offer and overseeing the quality and effectiveness of the programme. Additionally, you will support programme delivery during ETH-hosted weeks.

Programme Design and Curriculum:

• Support continuous curriculum improvement, ensuring alignment with the overall programme content, goals, and industry standards
• Develop a comprehensive plan to manage and balance student workload across the curriculum
• Manage extracurricular content, such as fireside chats
• Manage students' self-reflection tool by designing and preparing reflection questions to support student learning and self-assessment

Digital Learning:

• Further develop the online, virtual content of the programme, ensuring high-quality educational materials and an outstanding learning experience
• Consolidate the digital strategy for the programme and explore new technologies and tools
• Coordinate with multimedia services and with faculty to oversee the production of materials

Continuous Improvement and Quality Assurance:

• Coordinate the course evaluation process, including preparing, collecting, and analyzing feedback from students, as well as designing feedback sessions
• Actively participate in or lead projects aimed at improving the innovativeness of the programme, as well as running benchmark analyses

Coordination and Administrative Tasks:

• Work closely with marketing and programme management teams
• Plan and support programme delivery for ETH-hosted in-person course weeks
• Implement and maintain a documentation and version control system to ensure that all programme materials are up-to-date and archived appropriately

• Master's degree in Business Administration, Education, or a related field
• Proven experience in higher education or in learning & development positions, ideally with experience in research and instructional design
• High affinity for new technologies and online learning
• Strong interpersonal and communication skills, with the ability to engage with diverse audiences effectively
• Excellent organizational and project management abilities, with keen attention to detail and the ability to manage multiple priorities simultaneously
• Strategic thinking and problem-solving skills, with a demonstrated ability to get things done and a hands-on attitude
• Fluency in English, both written and verbal; German would be an asset

• Very diverse and international work environment
• Perspectives for career development
• Support programmes (e.g. training) and networks
• Possibility for part-time work, home office
• This position is limited to 1 year with the option to become permanent

We look forward to receiving your online application with the following documents:

• CV
• Motivation Letter

Please note that we exclusively accept applications submitted through our online application portal. Applications via email or postal services will not be considered.

Questions regarding the position should be directed to Ana Procopio Schön, Write an email (no applications).

For recruitment services the GTC of ETH Zurich apply.