Lead, Business Intelligence and Performance

Please Note: This role requires the ability to work on site 3 days per week per company policy.

The World Economic Forum, committed to improving the state of the world, is the international organization for public-private cooperation. The Forum engages the foremost political, business and other leaders of society to shape global, regional and industry agendas.

Why we are recruiting:

The Forum’s Business Intelligence & Performance Team is a central unit that helps define and drive the institution’s business objectives by delivering actionable insights to Managing Board, Business Leadership and Centre teams. We’re looking for an experienced Lead to partner closely with senior management, analysing critical business trends, recommending actions, driving strategic priorities and ensuring efficient and impactful project delivery.

Main responsibilities:

• Create and deliver actionable insights to management based on critical performance & health indicators including i) acquisition, growth, retention, pipeline of partnerships ii) engagement of partners across Forum communities & initiatives iii) event-specific engagement of partner constituents
• Partner closely with Business and Centre leadership teams to help set strategic goals for their organization, measure progress against them through regular reviews and advise on operational improvement areas
• Lead the design, implementation and adoption of new intelligence tools in collaboration with the Forum’s technical teams (incl. IT Infrastructure, Product owners, external consultants) to support data literacy & operational excellence efforts across the wider Business and Centre teams

Location & main stakeholders:

Main stakeholders to support include:

• Senior Leadership (Directors & Heads of Industries, Regions & Centres)
• Account Management Teams
• Business Development Teams
• Centre Teams

Main stakeholders to collaborate with include:

• Data & Analytics Team
• IT Infrastructure Team
• Global Programming Team
• Finance & Controlling Teams
• Contract Management Team
• Business Strategy & Services Team

The successful candidate will be assessed on:

• Strategic Thinking: Ability to connect details to broader themes, root analysis into context and attach insights to high-level objectives
• Stakeholder Management: Ability to work and collaborate effectively across multiple functional teams and across seniority level
• Business Acumen: General understanding & awareness of how businesses operate and elements that contribute to financial growth and business success
• Analytical Mindset: Ability to break down complex problems into their component parts, deep diving into data to strive for effective solutions & recommendations
• Ownership: Accountable and proactive attitude to support business teams, including resourceful and hands-on approach to getting things done
• Communication: Ability to adapt to technical and non-technical audiences, clearly articulate and synthesize complicated themes to a senior audience

Preferred Requirements and Experience:

Education Background:

• Bachelor’s Degree in Business Administration, Engineering, Science (or equivalent) or Master’s Degree or relevant work experience

Work Experience:

• 5+ years of relevant work experience (preferably in Business Operations, Management Consulting or Investment Banking)

Knowledge and skills:

• Solid presentation skills and the ability to influence and persuade senior leaders
• Strong problem solver with ability to manage conflicting priorities, and address complex and ambiguous cases
• Robust Excel, data analytics and statistical skills (preferably SQL data querying knowledge or experience handling large datasets)
• Comfortable collaborating with cross-functional teams both on-site and remotely
• Knowledge of Salesforce and Tableau is a plus

Why work at the Forum:

The Forum believes that progress happens by bringing together people from all walks of life who have the drive and the influence to improve the state of the world by building awareness and cooperation, shaping mindsets and agendas, and driving collective action. Join us and become a driver for positive change!