Hospitality Executive - Digital Business Services
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HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.
We are currently seeking a high calibre professional to join our team as a Hospitality Executive.
Principal Responsibilities
The Chief Operating Officer (COO) is responsible for managing Digital Business Services (DBS). DBS is the foundation of HSBC. We provide essential support for the bank through operations, technology and key central business services.
The COO Office supports the Hong Kong COO and Chief Administration Officer (CAO) by working with teams internally and externally on the COO’s behalf, to provided business management support (e.g. communications, strategy execution, financial management, governance and people engagement), executive hospitality and events (e.g. client hospitality services, employee dining, HSBC conference facilities, etc.), and as well a wide range of employee services and benefits.
The role of Hospitality Executive is to support the Head of Hospitality Services and Business Amenities Operations Manager in executing the amenities operations in HK, namely catering (Client & Staff), guest services, meeting and conference rooms, event spaces and collaboration spaces. More, to drive impactful sustainability initiatives & events for over 4,000 DBS and bank-wide employees upon assignment.
Responsibilities:
- Support the Head of Hospitality Services in catering planning and implementation process
- Tabulate all catering expenses and input the data into the financial system for monthly submission
- Part of the support team for Senior Executives
- Manage the Internal & external business and social engagements
- Organise and run the International Assignee Partner Programme and volunteering activities
- Identify the volunteering opportunities, plan, organise and implement community, social and seasonal events that directly impact the purpose of sustainability
- Coordinate all venue bookings and set up arrangements for in-house events
- Undertake ad hoc projects as assigned by Head of Hospitality Services
