Head of Global Wordings

Head of Global Wordings

Open to Global Applications – preferably UK, USA, France, Germany, or Spain

The Head of Global Wordings will oversee the global wordings teams and wordings reviews across all three Business Units. The role reports to the Global Head of Litigation, Wordings and Employment Law for AXA XL. The primary objective is to transform our Wordings offering into a trusted advisory service, closely aligned to the products and regions it supports, supporting underwriting excellence through the use of technology and deploying human expertise where it can have the most impact.

DISCOVER your opportunity

What will your essential responsibilities include?

· Work with the Global Head of Litigation, Wordings and Employment Law to set our vision for Wordings at AXA XL for the next five years, and take responsibility for turning it into reality

· Drive the Global Wordings function, developing its value proposition in consultation with underwriters and GCUO. Promote consistency in wordings where necessary across similar products in different jurisdictions.

· Develop and maintain a robust working relationship with other Legal functions providing wordings support to the business (particularly in the US, APAC & Europe), ensuring consistency of advice and efficiency of service.

· Support the Global Head of Litigation, Wordings and Employment Law and key stakeholders within transformational transversal technology/systems/support changes to wordings repositories, clause libraries, workflow software and more.

· Take the lead role on significant wordings-related initiatives/projects, working effectively with other business functions including GCUO, Underwriting and AXA Group.

· Ensure the Wordings team embraces AI technology to improve efficiency and quality of service.

· Coordinate central resources, and management of demand – development and adherence to Wordings’ SLAs. Development and coordination of additional wordings-related forums to ensure communication and consistency between regions

· Enhance the existing QA model for the wordings function to enhance processes and service levels whilst identifying and communicating inconsistencies across AXA XL branches and enabling reporting of KPI’s and other internal reporting required.

· Establish formal and effective working relationships between Wordings, Legal, Claims and the Litigation team through the coordination of a Wordings forum and provision of other collaboration processes

· Work closely with Underwriting and GCUO in the development and implementation of procedures and best practices

· Manage the process of new product development and coordinate Wordings training across all jurisdictions

· Ensure AXA XL are represented by relevant Wordings experts on related market bodies, including the London Market Association, amongst others.

· Ensuring awareness of applicable standards in terms of Legal input to products e.g. Lloyd’s minimum standards. Ensuring delivery of compliant products including, in particular, compliance with consumer requirements.

· Communication of market/regulatory changes, including ensuring adoption of requirements.

· Responsible for coaching, developing and motivating direct reports. Responsibilities including but not limited to; recruitment and selection; staff appraisals; manpower planning; proactively addressing staff grievance and performance issues and reward and remuneration.

You will report to the Head of Litigation, Wordings & Employment Law.

SHARE your talent

We’re looking for someone who has these abilities and skills:

· Demonstrate strategic leadership and role model by setting a high bar for performance, engagement, and commitment.

· Track record of successfully collaborating with relevant peers and stakeholder groups across a complex international insurance business

· Confident in using technology solutions (including AI) to enhance Wordings service offering

· Change management – a proactive approach to Bin, Bank and Build towards an efficient and future-focused Wordings offering to the business

· Project management – working across the business, partnering with key stakeholders to actually make it better

· Experience of managing a team of Wordings experts. Takes initiative. Ability to lead independently.

· Recognised as a Wordings expert across multiple lines of business and jurisdictions. Credibility as a subject matter expert in front of your team and senior stakeholders across the business.

· Displays an adaptable and flexible working style, remaining calm under pressure, adjusting comfortably to changing conditions/priorities

· Proven planning and organisation skills, creating own work schedules, prioritising workload, preparing in advance and setting realistic timescales for self (and others if applicable)

· Demonstrates excellent communication skills, a confident and articulate presenter to internal/external audiences. Skilled at influencing and negation, able to present key points of an argument persuasively

· Display initiative and confidently create disciplined solutions to problems

· Possess excellent analytical skills

· Able to work under own initiative and manage priorities in order to meet tight deadlines

· Maintain awareness of ongoing and future market-wide initiatives that could have an impact and work as part of Global Legal team to resolve /manage / coordinate any impact or response that may be required

· Able to operate as an effective team member by supporting colleagues and contributing in the delivery and achievement of overall team and business objectives

· Has previous experience and the ability to conduct regular liaison with relevant areas and groups within the business as appropriate for the role

· Identify key issues and roadblocks to efficient working practices; design and implement procedural reform

· An in-depth understanding of the insurance market and market practices globally, preferably with relevant Wordings and legal experience.

· The ability to deal with all levels of the company and stakeholders both internally and externally

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see axaxl.com/sustainability