Group Sales Manager
Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle.
The successful candidate is accountable for booking profitable group business from key accounts, key prospects and other active accounts in the assigned regions.
What's in it for you:
- Annual Salary of $75,000-$80,000
- Employee travel program offering discounted rates in Fairmont and Accor hotels worldwide
- Parking and Public transportation discounts
- Paid meal breaks with complimentary meals served in our staff dining room
- Learning programs through our Academies
- Medical, dental, vision insurance available for all full-time colleagues and their families. Additional supplemental insurance available. Free base employee only medical insurance
- 401K Retirement plans with a 4% match for all colleagues
- Opportunity to develop your talent and grow within your hotel and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
- Fun, elegant atmosphere with amazing colleagues!
Key Responsibilities:
- Proactively managing large group sales lead with peak of 60+ room nights.
- Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance.
- Scheduling effective sales calls and appointments within assigned markets, participating in prescribed training and special projects, assisting in the development and training of sales coordinator, collecting market and competitive intelligence to assess and implement strategy and long term goals
- Consistently offers prompt professional, engaging and friendly service
- Responsibilities including quoting rates and negotiate group rooms contracts within established parameters, keeping accurate records of potential customers and following through on all potential business
- Coordinating with Convention Services and Catering and/or other hotel departments to ensure delivery of hotel's promised services,
- Utilizing Opera Sales and Catering System to track, solicit, book and follow-up accounts and preparing weekly, monthly, quarterly and annual reports as required
- Develop lead sources and rapport with key personnel at Convention and Visitors Bureau, Industry Partners and Fairmont Global Sales Offices
- Maintain active membership in industry related organizations and associations pertaining to the specific market.
- Support goals, objectives and philosophies of Fairmont Hotels & Resorts and the Fairmont Olympic Hotel Seattle
- Must be able to work legally in the US without restriction now or in the future
- Bachelor’s degree, in Hospitality Management, Business Administration, or related field (Master’s degree preferred)
- Proven experience as a Group Sales Manager or similar role in a luxury hotel environment
- Strong leadership skills with a track record of managing and motivating a high-performing sales team
- Excellent negotiation, communication, and presentation skills
- Deep understanding of the group sales process, market dynamics, and customer requirements in the luxury hospitality sector
- Ability to travel as needed and work flexible hours, including evenings and weekends
- Proficiency in CRM software, Microsoft Office Suite, and other relevant sales management tools
Physical Aspects of Position (include but are not limited to)
- Must be able to stand on feet throughout the shift, with intermittent periods of walking;
- Must be able to occasionally lift and carry up to 25 lbs at shoulder height;
- Must be able to occasionally push/pull up to 75 lbs
- Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
- Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis
All your information will be kept confidential according to EEO guidelines.
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
We are an equal opportunity employer. All offers contingent on background check and E-Verify.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
