IT Governance Manager 80-100% (m/w)
Your tasks:
Ensure the effective governance of IT organization, IT operating model, IT processes, and IT performance
Identify together with the IT Leadership team the IT core processes and secure the proper process documentation and accessibility in the organization, from process implementation to process performance to user adoption
Develop and implement IT management methods and standards to ensure efficiency and quality in service execution
Collaborate with internal and external stakeholders to understand requirements towards IT and ensure their fulfillment
Secure task execution of financial management, SLA calculation, asset management, charging, tool management and continuous improvement, etc.
IT KPI Management
Promote IT as an incubator for Digitalization and support the professionalization of IT services and the outside perception
Your profile:
Higher degree in business informatics, engineering or similar
Proven track record in IT governance, IT Operating Models, and IT process management
Vast experience in IT KPI Management
Industry experience is a plus
Skills to liaison with a broad range of stakeholders
Fluent in German and proficiency knowledge in English (written and spoken)
Your personality:
Ability to act independently and on your own responsibility (self-driving) in your responsible area
Proactive approach and mindset
Ability to work effectively in a fast-paced and dynamic environment
Excellent conceptual skills, problem-solving skills, and organizational development skills
Exceptional interpersonal skills to work cross-functionally, intercultural as well as interact in teams and with outside professionals
Self-motivated, result-oriented and decisive personality with a high level of energy and autonomy
Strong attention to detail and a commitment to data accuracy and quality
- Deutsch
- Englisch
- Business Process Engineering
- SLA
- Support
- Systemarchitektur
- Wirtschaftsinformatik
- Bachelor
- Master