Front Desk Specialist - On Site

EF International Language Centers is looking for a dedicated and highly motivated and organized Front Desk Specialist to provide exceptional customer service to our visitors and support in administration, as part of a dynamic, fast-paced environment, joining a team of international and multicultural professionals.

Key Responsibilities:

• Greet and welcome visitors, ensuring a professional and positive first impression.
• Handle incoming calls and manage general inquiries with a helpful and courteous attitude.
• Assist customers by answering questions, providing key information, and guiding them to the appropriate department or team member.
• Open and close the school daily, ensuring security protocols are followed.
• Receive and record customer feedback and share relevant insights with the team to improve service.
• Support the sales team by providing administrative assistance, scheduling meetings, and preparing necessary documentation.
• Maintain a tidy and organized reception area, reflecting the school’s clean desk policy.
• Manage mail, deliveries, and other administrative tasks as needed.

Key Qualifications:

• Excellent interpersonal and communication skills.
• A friendly, positive attitude with strong customer service skills.
• Professional appearance and demeanor.
• Ability to multitask and handle a dynamic environment.
• Basic administrative skills, with proficiency in Microsoft Office or similar tools.
• Prior experience in a customer-facing role is a plus.
• Flexible schedule.

Working Schedule

• From 07 am – 02 pm or 01 pm – 08 pm
• 2 Saturdays per month

About EF Education First

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.

Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://www.ef.com.