Field Service Engineer (f/m/d) 100% to be based in France or Slovakia

Gutor Electronic LLC is a leading international manufacturer of UPS systems for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Gutor's products are designed to meet the demanding needs of industries such as oil & gas, petrochemical, chemical, nuclear, and transportation. Headquarters based in Switzerland, Gutor has more than 500 employees in 30 countries with three factories in Switzerland, Malaysia, and China.

As a The Field Service Engineer's (FSE) primary role is to peform services on customer sites: installation supervision, commissioning, preventive & corrective maintenance, modification of Gutor UPS systems and batteries. The FSE works on both, on- and offshore sites, nuclear and is in direct contact with the customer. Thus, the FSE is the connection between the customer and Gutor’s technical and commercial Customer Service teams.

Your responsibilities:

As our organitzation is growing; We are looking for 2 Field Services Engineers to be based in France or Slovakia.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performing installation supervision and commissioning of Gutor systems including the batteries

• Performing preventive and corrective maintenance for Gutor UPS equipment including batteries

• Solving UPS problems at customers’ sites and providing reports on these issues

• Responsible for identifying and reporting failure modes encountered in the field, as well as for determining the cause of these failures

• Training customers on equipment operation and maintenance of Gutor systems

• Interacting with customers by phone or face to face

• Representing Gutor in dealing with customer concerns

• Promoting proactively Gutor services & products, including contracts, spare parts, preventive maintenance, modifications, digital services, etc.

• Keeping databases updated with completed reports & documents

• In charge for the safety onsite, making sure that nobody & no properties are endangered

Your qualifications:

• You have an electrical engineering education (4-year apprenticeship or equivalent) or a degree
• Strong knowledge of electronic theory to component level / electro-technical education
• Good written & verbal communication skills in English, ability to have technical conversations with the customer in both languages. To be based in France , fluent French will be required.
• Kowledge of LOTO ( Lock Out Tag Out) procedures
• Cross-cultural knowledge & ability to adapt • Good computer skills

Our offer:

• Employees can organize their working hours flexibly, without a fixed start, end or core time; as long as the operational requirements permit this
• 40 hours working time + 1 hour make-up time / week (bridge days off as well as between Christmas/New Year)
• At least 25 vacation days
• Up to 5 vacation days per calendar year can be transferred to a long-term vacation account
• Very good social insurance benefits
• Above average parental leave
• Opportunity for time off/sabbatical of up to 12 months; as operational needs allow.
• Financial participation in gym subscription
• Recognized further education is supported, if they fit the corresponding job
• A Wellbeing team dedicated to the well-being of our employees that also organize events and activities for all

If you recognize yourself in this position, Andrea Gambus is looking forward to receive your application via email on Write an email