Endpoint Technical Analyst, ETS
We are seeking a highly motivated IT Business Technical Analyst who will manage and maintain Executive and Leadership dashboards through collaborating with key Corporate Technology Service leaders by collecting the statistical analysis to make data-driven decisions. This role will work on moderately complex problems where analysis requires evaluation of identifiable factors as well as consideration of broader impact.
About the role:
In this opportunity as Endpoint Technical Analyst, you will:
Typical responsibilities may include complex data mining, trend analysis, metric and report production, process maturity and compliance assessment, process flow charting, and iterative process activities
(e.g. validity checks, change reviews, data quality checks tool enhancement design and review).
Strong knowledge of the Microsoft O365 Enterprise Suite of Applications, PowerBI , Power Apps, Power Automate, Power Virtual Agents and MSFT SharePoint.
Understands the strategy, organizational authority, interdependence of job duties, systems, and servicesof an enterprise and how to operate within
Understands the importance of employee experience and its benefit to company performance
Understanding information and data flow and how business users interact within and outside an organization
Problem-solving skills
Ability to work in a global matrix organization with insourced and outsourced team members
Ability to define specifications from user requirements
Prepares written materials to meet purpose and audience
About you:
You're a fit for the role of Endpoint Technical Analyst, if your background includes:
Develops and maintains positive relationships with internal and external teams. Works cooperatively and collaboratively within a group
Effective time management; maximizes productivity
Supervision: Normally receives little instruction on day-to-day complex work and some technical or managerial guidance.
Must be an independent problem solver with troubleshooting, decision-making and analytical skills
Recommends process and tool improvements, reviews improvement proposals
Ensures that documented requirements meet quality standards.
Assists in cost/benefit analysis and identifying potential budget impact.
Works on medium/large or moderately complex projects and components of very complex or large projects with competing priorities.
Works on moderately complex problems where analysis requires evaluation of identifiable factors as well as consideration of broader impact.
Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Defines, develops, and coaches others in best practices for requirements gathering and management.
Enjoys a fast-paced environment
Good verbal and written communication skills
What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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More information about Thomson Reuters can be found on https://thomsonreuters.com.
