DSO EMEA Clinical Training & Education Manager (f/m/d)

About Us: Straumann Group is a global leader in dental implantology and oral tissue regeneration, committed to enhancing smiles and transforming lives. As we continue to expand our presence in the EMEA region, we are seeking a dedicated and talented individual to join our team as the DSO EMEA Training & Education Manager. This role will be based in our state-of-the-art office in Istanbul, Turkey.

Position Summary: The DSO EMEA Training and Education Manager plays a pivotal role in supporting the education activities, content and necessary training materials for in-person and online programs. This role will focus on Straumann Group (STG) EMEA Dental Service Organization (“DSO”) partners. This position reports to the Head of Clinical Affairs, DSO, EMEA.

Job Responsibilities

This position is responsible for but not limited to, the following:

1. Training Program Development:

• Support the design, development, and implementation of comprehensive training programs for DSO EMEA customers aligned with establishing STG as the partner of choice for clinical excellence in product quality, clinical and digital workflows and academic superiority in the field of Surgical Implantology, Restorative, Orthodontics and Digital Dentistry.

2. Training Delivery:

• Support end to end delivery of Enterprise Academy training and education courses including new cohort planning.
• Facilitate the implementation of the Enterprise Academy through hybrid and standard training programs for partner institutes.
• Work in collaboration with EMEA Head of Clinical Affairs and DSO Global Clinical Affairs team to provide the necessary training/education presentations, flyers and education materials to the programs.
• Working in collaboration with Clinical Affairs & Education teams to provide the necessary training/education presentations, and education materials to the programs.

3. Content Management:

• Manage clinical education content on various media platforms.

4. Coordination and Logistics:

• Coordinate all logistical aspects of education initiatives and activities, including scheduling, venue arrangements, and provision of necessary materials and equipment.
• Ensuring that all necessary equipment and parts and pieces have been reserved and shipped in time for every EMEA training program.
• Communicate any back orders or inventory constraints that may affect the proper execution of any scheduled training as soon as it is known and align on the procurement of all necessary parts to ensure timely delivery to all trainings.
• Responsible for the coordination of all the necessary equipment and supplies (based on specific course list of materials) including, but not limited to surgical kits, prosthetic kits, implants, abutments, components, Implant motors, hand pieces and models for didactic hands-on workshops, cadaver based and live patient courses.
• Working with DSO EMEA country teams to manage participant registration, monitor attendance for CE credit purposes., and facilitate post-training evaluations.
• Manage payment of invoices for third party delivered education initiatives and activities including regional ‘live patient’ courses.

5. Feedback and Improvement:

• Manage all aspects of pre and post course surveys to continually enhance the quality and impact of Enterprise Academy training programs.
• Analyze training effectiveness and provide recommendations for continuous improvement.

6. Collaboration:

• Foster strong relationships with internal teams, including DSO EMEA country teams and other key stakeholders.
• Collaborate effectively with global and regional teams to ensure alignment and consistency in educational standards.

7. Compliance and Reporting:

• Ensure accurate data is maintained within learning management systems (LMS).
• Prepare regular reports on training activities, participation rates, and performance metrics.

Education/Professional Experience:

• DDS, BDS, DMD or equivalent degree in Dentistry.
• 3 years+ of experience in clinical practice with dental implants and restorative solutions implant supported.
• Experience in supporting training and education initiatives for Implant Dentistry (surgical and restorative).
• Experience with LMS (learning management system)
• Proven experience in developing and managing clinical education programs within the healthcare or related industry.
• Strong understanding of implant and restorative solutions, with the ability to translate technical knowledge into educational content.
• Ability to collaborate effectively across global and regional teams, driving alignment and consistency in educational standards.

Personal Competencies

• Fluency in English (Business level); additional languages are advantageous.
• Excellent communication and self-management skills, capable of engaging diverse audiences.
• Strategic thinker with a flair for education management and co-ordination.
• Excellent interpersonal and relationship building skills
• Strong organizational and project management capabilities.
• Self-directed and self-motivated.
• Strong Microsoft Office skills required.
• General knowledge about media and presentation software (Adobe, Canva, Power Point, and others)
• General knowledge about survey platforms (GoogleForms, Slido, SurveyMonkey, and others)
• Ability to work independently and collaboratively in a dynamic, global environment.
• Willingness to travel up to 40%.

Straumann Group is an equal opportunity employer. We encourage candidates from diverse backgrounds to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Employment Type: Full Time

Alternative Locations: Turkey : Istanbul || Turkey : Istanbul

Travel Percentage: 0 - 20%

Requisition ID: 13056