Customer Service Coordinator
Company Description
SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 97,000 employees, we operate a network of more than 2,650 offices and laboratories around theworld.
SGS LabTox SA, located in Brügg, is a leading laboratory in Switzerland in the analysis of asbestos in building materials and air samples.
Job Description
PRIMARY RESPONSIBILITES
The Customer Service Coordinator will support the SGS LabTox entity in its day to day back-office administrativetasks and reception.
SPECIFIC RESPONSIBILITES
- Handle all back-office activities,
- Ensure daily phone follow up with clients,
- Prepare, control, register and send out invoices to customers,
- Provide administrative support to operations activities,
- Liaise with the laboratory supervisor to coordinate the activities,
- Support the organization of events such as trainings of externals,
- Maintain databases,
- Assist and work on various projects apart from main activities,
- Ensure appropriate filing and archiving,
- Ensure the absolute compliance of his actions with the Code of Integrity
Qualifications
PROFILE
- CFC “Employé de Commerce”
- 5years experience
- Good command of MS Office tools and MS Outlook
REQUIRED SKILLS
- Fluent in French and German, Italian and/or English are a plus
- Reliable, flexible and accurate
- Team oriented
- Customer focused
- Good communication skills (oral and written)
- Certificate of in-company trainer for apprentices (would be a plus)
À propos de l'entreprise
