Customer Care MED, RMS
As Customer Care Sales & Service Medical & Microscopy (m/f/x) you are responsible for:
Order processing & invoicing
Coordination of delivery, installation and handover
Contact person for logistic partners
Coordination with local service and other CZ colleagues
Taking care of CRM customer data
Support for preparing public tender documents
Support of organization of travel of colleagues, dealers and customers
Support of organizing trainings, sales meetings and customer events
Complaint support
Translation of documents
Support for Quality Management (QM)
You´ve come to the right place in our data team if you have:
Minimum 1 year working experience in order administration and logistics
Good business knowledge: understanding of business processes and commercial context
Good knowledge of MS Office and, ERP, ideally SAP, CRM
Fluent in English, writing and verbal, ideally also German
Communication skills (with customers, Headquarter, internally with colleagues in Slovenia and abroad)
Strong customer and service focus
Ability to orientate and organize in a complex environment, setting priorities
Resilient, structured, accurate working style (in figures and communication) and independent way of working
Cooperative, friendly and team-minded
Flexibility in a constantly changing working environment
Our Offer to you:
participation in a committed and open team
diversified and exciting tasks as well as cooperation with a wide variety of people and functions within ZEISS
flexible hours and homeoffice package to arrange your weekly working hours to suit your schedule
a spacious modern setting
all of this supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to take science and society into the future
E-Learning program
This is a part-time position, working hours 20h/week. Please apply directly through our recruiter: Adecco Slovenija, Tina Ocepek, tina.ocepek@adecco.si
Your ZEISS Recruiting Team:
Angelika Niederreiter, Jacqueline Balcar