Clinical Specialist
Clinical Specialist
Full-Time
Riyadh
At Johnson & Johnson,?we believe health is everything. Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments are smarter and less invasive, and?solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
Summary of the job:
The main task of a Clinical Specialist in Joint DePuy Reconstruction to promote & achieve Joint Revision strategic plan.
Duties & Responsibilities:
- Independently guide and assist surgeons in the operating room by providing clinical and technical support of orthopaedic surgical cases.
- Advance DPS sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning.
- Troubleshoot and apply independent judgment to respond to physician needs; address customer requests; effectively handle hospital billing, build / close purchase orders.
- Share key customer, procedural and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions / service levels and support sales growth. Prepare sales reports and documents as the need arises.
- Provide Operating Room and Sterile Processing Department consultation.
- Maintenance, tracking, and deployment of equipment and assets throughout assigned area ensuring product availability.
- Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes Services and offerings meet the highest quality standards.
- Provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals.
Main performance measures (Performance Goals):
- Achieve Number of cases coverage.
- Commitment & discipline.
- Outward Looking-Customer centric.
- Interdependent partnering ability.
- Exceptional interpersonal and communication skills.
- Self-directed; able to work independently and in a team.
- Adhere to Company’s Code of Conduct.