Clinical Specialist - Haemonetics - Interventional Technologies (Grand Rapids/ Kalamazoo)

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.

Summary: The Clinical Specialist will work with the Regional Sales Director and Territory Manager within a defined geographic area to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them achieve their goals and meet patient/client needs. By providing case coverage, the Clinical Specialist will contribute to achieving projected sales goals, Company objectives, and increasing sales revenue.

Essential Duties and Responsibilities: 

• Collaborates with the Territory Manager to provide good case coverage and clinical outcomes for patients.
• Serves as the primary resource for clinical support in the areas of coverage, troubleshooting and in-service education for company products.
• Educates the customer on the merits and proper clinical usage of company products.
• Informs the customer on the latest product, therapy and technology developments in the industry by actively engaging in procedural and technical discussion.
• Demonstrates the ability to link clinical data to key messaging.
• Meets with existing and potential customers to identify their clinical needs, goals and constraints related to patient care and provide creative and feasible solutions using company products.
• Transfers account knowledge and other requested information to the local Territory Manager on a weekly basis.
• Excellent interpersonal skills and strong clinical orientation with the ability to influence a variety of clinician, nurse, and lab tech personality types.

Qualifications: 

• Ability to maintain good working relationships while dealing with sensitive and confidential matters.
• Excellent verbal and written communications skills. Proficiency in business communication and grammar.
• Attention to detail to maintain records and process reports. Knowledge of MS Office systems.
• A thorough knowledge of the medical device market, products, and territory's customer base.
• Ability to work independently and be self-directed.

Education and Experience:  

• BA/BS or equivalent experience preferred. Medical training (RN, cath lab technician, etc.) preferred.
• A minimum of 5+ years of directly related experience, medical industry preferred.
• Strong clinical orientation, experience with products for use in interventional cardiology and/or cardiac surgery strongly preferred.

Skills: 

• A demonstrated strong work ethic coupled with a sense of urgency to accomplish objectives.
• Demonstrated ability to establish personal credibility in the targeted territory to create a forum for delivering our message to clinical staff, administrators, and physicians as well as overcoming obstacles.
• Emotional intelligence to manage their schedule effectively and efficiently.
• Previous industry experience preferably in the Cardiovascular space calling on Interventional Cardiologists, Vascular Surgeons, Interventional Radiologists, administrators, and clinical staff members.
• Previous experience with vessel closure is preferred.
• Previous experience providing clinical education and training to staff members is preferred.
• Values Teamwork and collaboration internally and externally with customers.

Physical Demands: 

Ability to stand for long hours wearing heavy Cath Lab protective clothing.

Work Environment:

• Travel may be required.
• Hospital, Cath Lab, physician offices

Territory to cover: West Michigan

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