Client Lifecycle Management Quality Check Manager
Job Advert Details
Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.
As a Client Lifecycle Management Quality Check Manager, the role has to
- Review CDD profiles for sign off in accordance with the Group Policy, local regulatory requirements and approval authority on CDD/Core Banking System
- Analyse the risk associated with the client from CDD documents received via public/government website or approval sources and client
- Recommend/ support CLM Specilist/Case Manager in undertaking further due diligence where required
- Ensuring customer due diligence reviews are undertaken to the required quality and detail on a timely basis
- Working effectively with key stakeholders using strong influencing skills to ensure mutually satisfactory resolution of key issues
Qualifications
- Good and broad experience of working with large multi-project and multi-stakeholder programmers in an international bank
- Experience with Financial Institutions and/or Corporate banking onboarding, implementation and documentation.
- Good understanding of the full banking value chain and the context within which Customer Due Diligence
- A delivery-focused mindset.
- Ability to take ownership, manage through conflict and mobilize internal resources
- Ability to solve complex problems, challenge the status quo and suggest viable alternative approaches
- A passion for excellence; both “doing the right thing” and “doing things right”
- A high level of drive to meet deadlines and targets
- Ability to prioritize, be flexible and respond to changing environments
- Good organizational, planning and time management skills
- Good commercial and financial management ability with a proven track record and experience in a shared service model
- Good interpersonal skills with the ability to build and maintain global and regional relationships at all levels of the organization.
- Outstanding written and verbal communication skills in English
- Strong presentation and negotiation skills
À propos de l'entreprise
