Claims Adjuster Marine
Professional
London, GB, EC3V 0HR
Customer Services & Claims
Allianz Commercial
Allianz Global Corporate & Specialty SE
Full-Time
Hybrid working
Permanent
54277
Non-Executive
Claims Adjuster Marine
Let’s care for tomorrow.
Your ambitions. Your dreams. Your tomorrow
Whether it’s aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.
We are looking for a Claims Adjuster Marine (m/f/d), based in London.
Your Team
Allianz is committed to delivering on our claims promise. At Allianz Commercial, we are committed to deliver superior claims experience to our customers: before, during and after a loss. Based in London (UK) and reporting to the Marine Claims Manager you will be part of a team of 6 London-based experienced claims handlers and 3 claims consultants working from India. The team is well-established in the market and offers an open-door policy as well as significant opportunities for training. There is flexibility to work from home as per Allianz hybrid work model.
The Impact You Will Have
You will be delivering effective and efficient claims handling across all Marine lines of business. Your responsibilities will include creating and maintaining peer level relationships, collaborating with other functions to ensure accurate claims administration, and completing general claims administration tasks as required.
Some of your specific responsibilities could include:
- Handle the whole life cycle of UK and international claims
- Providing excellent customer service to all external and internal customers
- Input, process and maintain accurate claims records (e.g., reserves, payments) for designated accounts
- Produce management information reports (e.g., monthly major claims movements)
- Prepare referral documentation and materials as appropriate
- Report loss information internally and externally
- Work with other functional areas in the Claims handling process, such as Underwriting, ARC and Operations, as well as with colleagues in our offices abroad
- Maintain the Claims Portal and administer claims via this system
What You’ll Bring to the Role
- Experience in handling claims preferable in the area of Marine
- A good understanding of coverage principles
- Understanding of relevant legal framework, processes, procedures, and litigation management
- Knowledge of reserving principles and practices
- The attributes that we deem suitable for the role of handling marine claims for Allianz
- Highly organized, able to prioritize and work to deadlines
- Positive team spirit and an excitement to learn
- Competent in Microsoft Office, especially Excel, and experience using a Claims Portal. Experience with ECF (Electronic Claims File), CLASS is desirable.
54277 | Customer Services & Claims | Professional | Allianz Commercial | Full-Time | Permanent
What’s in it for you?
Let’s care about everything that makes you, you
We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.
Let’s care for your financial wellbeing
We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.
Let’s care for your opportunities to progress
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
Let’s care for life’s twists and turns
From our support for flexible working, health and wellbeing, to helping people return from career breaks with experience that nothing else can teach. We've got your back.
Let’s care for our society and our planet
With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.
Care to join us?
Allianz Commercial is the Allianz Group brand serving the world’s largest consumer brands and major industry players through to family-owned enterprises forming the backbone of nations’ economies. We bring together the corporate multinational business of Allianz Global Corporate & Specialty and the commercial business of national Allianz Property & Casualty entities and provide both traditional and alternative risk transfer solutions, outstanding risk consulting and Multinational services as well as seamless claims handling.
As a key strategic player in the Allianz Group network, Allianz Commercial is present in over 200 countries and in 2022 generated more than €19 billion gross premium.
Learn more about careers at Allianz Commercial by clicking here.
Learn more about Allianz Commercial by clicking here.
Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our culture.
People with disabilities:
We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email Write an email
Recruitment Agencies:
Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly.