CDI - Sales Advisor Lugano (M/W)
Hermès is the name of a house, but above all it is the name of a family that, for almost two centuries, has written the history of a Parisian company founded on know-how and quality, tradition, and innovation.
From harness-maker to saddler, Hermès today deploys its creativity through 16 crafts. The watchwords have remained the same: exacting standards and authenticity, elegance and sobriety, fantasy, and audacity.
Hermès creates, sells and manufactures beautiful, useful and durable objects. The company employs over 21,000 people in 50 countries and 60 subsidiaries, all artisans in their own way and all committed to the House's long-term project.
Hermès has been present in Switzerland for over 70 years, with a network of 8 stores throughout the country distributing all our creations. These stores are staffed by Hermès merchants at the service of our customers.
What will your daily life look like?
- You will be the client’s first impression of Hermès image and convey simplicity & generosity at all times
- You provide excellent customer service adapted the culture & personality of each client and maintain a pleasant shopping environment consistent with the Hermès brand image
- You develop sales across all product universes, always keeping in mind the quality of products & the excellence of service that Hermès wishes to give to its clients
- You call on current & potential customers to establish & maintain client relationship and to inform about new products & services
- You identify & handle client enquiries and concerns
What will you need to be successful?
- A relevant customer facing experience in luxury retail or another high-end service environment
- A natural passion for people & service
- The ability to adapt to different cultures & a real sense of empathy
- A team player attitude to reach a common goal & go the extra mile
- An in-depth knowledge of local customers
- Fluent Italian and English is mandatory
What can we offer you?
- You will be part of a collective adventure, joining a small dynamic team with great spirit and high standards
- You will discover a growing house with a strong and family base and responsible values
- You will have the opportunity to bring & develop your own local client network
If you recognize yourself in this description, apply now!
