Business Solution Design & Delivery Manager

Business Solution Design & Delivery Manager

Paris (France) or London (UK) or Austria (Vienna) or Wroclaw (Poland) or Germany (Munich or Cologne)

As AXA XL continues to invest in its end-to-end capabilities and as internal consultant the role holder will drive cross-functional/cross-BU programs in the solution design and delivery.

Building on knowledge of processes and systems, they will partner with business units, IT and other functions to ensure the successful roll-out of the initiatives.

DISCOVER your opportunity

The Business Solution Design & Delivery Manager acting as Internal Consultant will be responsible for:

· Strategic analysis: Conduct in-depth analysis of complex (strategic) business challenges in areas critical to organizational success. Orchestrate the development and evaluation of options to enable successful solutioning. Facilitate decision-making process and provide state of the art documentation/decision papers for C-level stakeholders.

· Project acceleration: Offer support in every phase of project development by providing an outside-in perspective and assistance to investigate the root cause of challenges or bottlenecks. Support the project team to reset and/or accelerate the project. Orchestrate senior stakeholder communication and decision making process.

· Business consulting: Prepare, facilitate and document (senior) management workshops / ideation sessions that lead to productive outcomes and reaching goals. Set-up and execute surveys and expert interviews, structure and analyze results of internal quantitative & qualitative (expert) surveys.

· Process Definition and Continuous Improvement: Defines and documents current and future processes and identify required training and documentation needs. On process reengineering initiatives, identify streamlined processes and assess impacts within programs or on a standalone basis.

· Change Management: Applies Change Management tools and methodologies to various projects including impact assessment, roll-out planning, stakeholder management, communication and training. Manage adoption and transition to BAU.

· Knowledge Sharing among Transformation & Change team: Share expertise and lessons learned on program executions among Business Solution Design Managers to drive cross-pollination of knowledge.

· Expected to work independently to drive and deliver our services with some oversight from Practice leaders or assigned project coaches.

You will report to the Business Solution Design & Delivery Team Lead.

SHARE your talent

We’re looking for someone who has these abilities and skills:

· Several years of experience in (internal) consulting roles, ideally on the Big4.

· Extensive experience in driving strategic and/or global programs in in an international environment, coupled with other relevant experience. Manages defined workstreams independently and considers interdependency with other areas proactively

· Effective communication, presentation and stakeholder management skills, Influential collaborative skills and experience in cooperating and across multiple teams/stakeholders, comfortable to interact with C-suite

· analytical/conceptual skills complemented with effective social/soft skills

· acts as role model and supports junior colleagues in project execution

· Effective Change Management skills, experience in assessing change impact and delivering change management activities targeted to various stakeholder groups

· insurance industry background a plus

· PowerPoint and Excel skills

· PROSCI and/or Lean Six Sigma certification a plus.

· MBA a plus

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see axaxl.com/sustainability