IT Business Analyst - LZAJP00004357

General Information:

In this role you will be responsible for developing and delivering dashboards and KPIs, including analysis, to support and improve business performance.

Start Date: ASAP

End Date: 31.12.2024 - Extension possible

Location: Visp, Valais

Workload: 100% - 41h per week - 3 days on site

Languages: English and German 

Tasks and Responsibilities:

• Demonstrate a sophisticated understanding of the client’s business objectives and data to create dashboards, KPIs, and operational actions that drive critical success factors, enhancing the client’s competitiveness
• Communicate effectively with all stakeholders to help prioritize and make sense of key issues
• Translate data into breakthrough initiative proposals using existing governance models
• Identify when performance may not align with business objectives, acting as a key communication link to resolve or escalate issues
• Lead or participate in multiple complex initiatives simultaneously to successful conclusions
• Act as a change leader by demonstrating public commitment to change and helping others embrace it.
• Connect multiple data sources using Power BI, SAP BW, and other tools to publish reports and KPIs.
• Conduct interviews to gather business requirements/needs via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
• Identify and establish the scope and parameters of requirements analysis for meaningful new business tools.
• Translate conceptual requirements into functional requirements comprehensible to developers/project teams.
• Perform testing and quality assurance to ensure data reliability.
• Define reporting and alerting governance models and report performance.
• Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes, developing proposals to enhance or further leverage business performance.
• Develop and conduct peer reviews of the business requirements to ensure correct interpretation.
• Assist in interpreting requirements into feasible options and communicate these back to business stakeholders.
• Create process models, specifications, diagrams, and charts to guide developers.
• Manage and track the status of requirements throughout the project lifecycle, enforcing and redefining as necessary.
• Develop relationships with partners, working to optimize and enhance systems integration.
• Report on common technical issues or questions, making recommendations to key stakeholders.
• Communicate key insights and findings to all organizational layers.
• Constantly look for ways to improve monitoring, discover issues, and deliver better value to the business.
• Document processes and tasks according to cGMP and ISO 9001 standards.

Your Profile:

• Minimum 5+ years of working experience in highly regulated industry, preferably Biotech or Pharmaceutical
• Minimum 5+ years of experience with Dashboard and KPIs 
• Strong experience in E2E Value Chain in a manufacturing site 
• Minimum 5+ years of experience with SAP BW, Power BI, SQL
• Lean Six Sigma, Project Management (PMI) certifications are considered a big plus
• Fluent English and German