Business Analyst / Business Engineer (m/f/d)
- Conduct in-depth analysis of business operations to identify inefficiencies
- Collaborate with stakeholders to gather and document business requirements
- Analyze large datasets to extract trends and insights
- Develop strategies to enhance business processes, improving efficiency and reducing costs
- Design innovative solutions that address business challenges and align with company goals
- Manage and coordinate projects from start to finish, ensuring timely delivery and budget adherence
- Communicate findings and recommendations clearly to stakeholders
- Create comprehensive documentation of business processes, requirements, and project plans
- Provide training and support to end-users on new systems and processes
- Bachelor’s degree in Business Administration, Engineering, Computer Science, or related field
- Solid experience as a Business Analyst or similar role, preferably in a telecom or ISP
- Expertise in sales pipeline management tools, CRM, and customer care tools
- Proficiency with tools such as Excel, SQL
- Experience with business process modeling and project management
- Familiarity with Agile or Scrum methodologies advantageous
- Certifications in Business Analysis or Project Management advantageous
- Fluent in English; proficiency in French or German advantageous
- Pleasant working atmosphere
- Attractive fringe benefits
- Good infrastructure
- Flexible working hours
À propos de l'entreprise
