Assistant Housekeeping Manager

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.

All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, and a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.

Join our motivated and vibrant Team and build your career with us.

Summary

Assists the Executive Housekeeper in directing, controlling, and coordinating all housekeeping activities, ensuring that the hotel’s financial and guest expectation objectives are met.

Responsibilities

• Directs and assists the Executive Housekeeper to ensure that all day-to-day operations are handled on time and guest expectations are met.
• Co-ordinates with front office to ensure that rooms are serviced according to guest requirements and vacant rooms are cleaned for new arrivals.
• Conducts frequent checks rooms, public areas and back of house areas ensuring service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming, and manning levels are in order and takes appropriate action where necessary.
• Assists in inventory control, purchasing, and disbursement for all aspects of housekeeping operations.
• Assists in administering the hotel’s lost and found system.
• Assists in the preparation of duty rosters, vacation planning and scheduling and public holiday scheduling.
• Assists in the maintenance of efficient administration.
• Assists in the selection training and evaluation of team Heartists.

Abilities/Key Competencies/Skills

Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.

Leading Myself

• Positive Orientation.
• Operational Decision Making.
• Self-Development & Management.

Leading Others

• Developing an Empowered Team.
• Leading an Engaged and Diverse Team.
• Communication.

Leading the Business

• Advocating Guest Passion.
• Business Planning and Analysis.
• Business Improvement and Change.

Experience/Certificates/Education

• Educated to bachelor’s degree level or hospitality related discipline, or experience equivalent.
• Prior experience in same position.
• Prior experience in pre-opening is an advantage.
• Native Arabic speaker and good command of of English language.
• Familiar user of Microsoft office programs including Excel, Word, PowerPoint and Outlook.