App & Hardware Administration & Support (50%, all genders)
App & Hardware Administration & Support (50%, all genders)
2 years limited position
SWISS Technics is responsible for the technical maintenance and safety of the fleet. In today’s digital age, a variety of specialized software applications are utilized in daily operation – for example, maintenance tasks are no longer captured in a logbook but instead, they are entered in a tablet.
Starting date: September 01, 2024 or upon agreement
You may apply in English or German.
Facts
Location
Zürich/Kloten
Employment level
Direct entry
Function
IT
Working time
Full time
Salary
CLA
Publishing date
07-30-2024
Application deadline
08-14-2024
You are responsible for the support of Technics apps (e.g. Flydocs) and administer over 1000 mobile devices (e.g. iPhones, iPads). You are part of a small team, and your workplace is our office in the aircraft hangar at Zürich airport.
- Administer & support software applications and mobile devices in Technics
- Collaborate with end users, SWISS IT and suppliers in troubleshooting and resolving IT-related issues
- Coordinate and control the release of software updates and other IT changes
- Manage user access rights and permissions in accordance with defined standards
- Test and perform updates on mobile devices
- Handle user-tickets in OTRS and provide feedback to end users
- Analyze business requirements and write specification for new functions
- Roll out new functions and hardware including user acceptance testing, configuration and documentation
- Identify application & hardware usability shortcomings and initiate improvements and/or trainings
Yannick Härtel
Human Resources
Swiss International Air Lines AG
Attractive company pension scheme, Subsidized parking or public transport, 13th monthly salary, Company health management, 25 days of annual vacation, Flight benefits, Remote working (e.g. from home), Flexible workhours and part-time working models, Diversity programmes, Paid maternity and paternity leave
Our common goal is to make each customer’s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.
- Degree in Information Technology or similar education
- Excellent analytical and problem-solving skills as well as strong technical abilities
- Entrepreneurial mind-set, and ability to deal with complicated subjects
- Familiarity with working with various software applications (e.g. M365, Apple iOS, AMOS, OTRS) and apple devices (e.g. iPhone, iPad)
- Pleasure in working in an aircraft maintenance environment and Flexibility to support your colleagues when needed
- Passion about aviation and belief that mobility plays an important role in a globally interlinked world, connecting people and cultures
- Fluency in English, German is beneficial
- Driver’s license is advantageous
For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.
It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.www.swiss.com
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