Account Coordinator - Core Business Services - Center of Excellence - 50% in Zurich or Basel

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity
Embark on your next journey and join our unique Account Coordination team to help solve exciting problems on a daily basis!

Our Account Management Center of Excellence (CoE) is embedded in the Core Business Services (CBS) team – we are experts in Business Process Management, Customer Relationship Management and specific business areas who can draw on numerous best practices and tools in their work. We are a standalone unit responsible for supporting the business and seeing even the most complex projects through to successful completion.

We bridge EY's overarching strategy and day-to-day operations, document lessons learned and best practices, and facilitate the reuse and adaptation of proven solutions to our various stakeholders.

We are looking to hire 1 position 50% temporary until July 2025 and 1 position 50% permanently.

Your key responsibilities

• Drive account management for various accounts through sales and program management, account communications and administration under leadership of the Account Management Leader and in close collaboration with the Global Client Service Partner (GCSP)

• Work with the CoE, GCSP and global account team to achieve the goals for global revenue, margin and sales/pipeline

• Ensure that all locations and Service Lines of the firm are actively engaged and that we deliver Exceptional Client Service in all internal and external encounters

• Support account strategy working with account leadership and drive global execution of account plan

• Understand both the client’s business agenda and EY services to enable leveraging the global EY network to connect our clients to the right people

• Act as a project manager for specific account activity

• Manage selected client relationships e.g., procurement

• Manage the account pipeline process and drive discipline across global team

• Serve as subject matter expert for all information related to the account

• Influence without direct authority, frequently providing coaching and input to a high level of firm leadership

• Act as a peer or mentor to new Account Coordinators

Skills and attributes for success

• A bachelor's or post-graduate degree (emphasis in Marketing or Business preferred) or equivalent relevant experience

• 3-5 years of account management or similar relevant experience, ideally gained within a global multinational company in Switzerland

• Very proactive nature, detail-oriented with demonstrated account and project management skills/tools, ability to meet tight deadlines and coordinate multiple projects at one time

• Must have excellent proficiency in German and English writing, speaking, and presenting skills.

• Strategic thinking and excellent Excel and data analytical skills as well as computer skills (including Microsoft suite and Internet-based research)

• Demonstrate the ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven sound judgment and flexibility in balancing multiple project requirements, tight deadlines, and keeping people and projects moving on schedule, with high attention to detail

• Strong business/commercial acumen and an understanding of the life sciences sector

• Strong attention to detail and sound organizational skills; ability to manage multiple priorities simultaneously

• Proactive self-starter with a committed team-oriented attitude

• Flexible and resilient to changing priorities

What we offer

EY Switzerland offers you to work in a diverse and inclusive environment with around 3,000 employees from 64 different countries. You will collaborate with the best, learn from the best and continually grow, as we invest a significant portion of our annual turnover in the personal development and training of our employees.

Click here to find out more about our benefits and corporate social responsibility.

Have we sparked your interest? We look forward to receiving your complete application with CV, cover letter, certificates, and transcript of grades.

For more information, please contact our recruitment team (Write an email / +41 58 286 33 66).

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

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