Account Director (m/f/d)

We, WTW are a leading global advisory, broking and solutions company that provides data-driven, insight-led solutions in the areas of people, risk and capital. We help organisations sharpen strategies, enhance resilience, motivate workforces and maximize performance. We design and deliver solutions that manage risk, optimize benefits, cultivate talent and expand the power of capital to protect and strengthen institutions and individuals. Working closely with our clients, we uncover opportunities for sustainable success.

Our Corporate Risk and Broking team in Zurich with offices near Paradeplatz, is looking for an 

The Role

As an Account Director, you will take ownership of a diverse portfolio of national and international clients, ensuring that their risk management and insurance broking needs are met with excellence. In this role, you will strengthen existing client relationships, actively pursue new business opportunities, and drive portfolio growth. Your focus will include delivering bespoke, high-impact services to your clients. Key responsibilities include:

• Implementing and refining client service delivery, including comprehensive discussions on risk and retention strategies
• Representing the voice of the client internally and within the teams when decisions are made regarding process, approach and future strategy
• Leveraging best practice from across WTW to deploy within the team
• Building and maintaining robust relationships with insurers to maximize client outcomes
• Participation to business development activities and supporting RFP processes
• Promote the unique WTW Risk & Analytics capabilities 
• Fostering global collaboration and communication within the WTW network

Qualifications

• Extensive and proven experience in the insurance and/or brokerage industry
• In-depth knowledge of all non-life corporate insurance sectors
• FINMA-registered insurance intermediary
• Customer-focused with a high commitment to service excellence
• Structured, efficient, and solution-driven work approach
• Independent, reliable, and ambitious, with strong team and communication skills
• Fluency in German and English is key; additional language skills are an asset

Join a dynamic, international environment where you’ll have opportunities to make a meaningful impact. You’ll work alongside colleagues who value collaboration and professional knowledge-sharing. We prioritize long-term career growth, a supportive team culture.

We understand flexibility is key, at WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

Interested?

We are looking forward to our online application, which takes only 5 minutes on our career site. 

WTW is an equal opportunity employer.

WTW (Willis Towers Watson) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets, and ideas – the dynamic formula that drives business performance. Learn more at wtw.wtwco.com.