Sales Associate
GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies.
We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net.
The Sales Associate drives the generation of new logo and upsell leads on the one hand and learns in collaboration with the Sales team the whole cycle to let the respective region grow.
The role is intended to provide essential support to the sales team while providing an entry level path for aspiring sales professionals.
- Identify and qualify potential leads through for new logo & upsell, including cold calling, email campaigns, events and social media outreach.
- Conduct thorough research to identify key decision-makers and understand the needs of potential clients.
- Engage with prospects to understand their challenges and position GTT´s products effectively.
- Schedule meetings to support the sales team with qualified leads and shadow these meetings
- Maintain accurate and up-to-date records of all lead activities
- Collaborate with the marketing team to optimise lead generation strategies and campaigns.
- Meet and exceed monthly and quarterly lead generation targets.
- Support account & opportunity plan development
- Developing new business within assigned region or industry; gathering data on marketing trends, competitive products and pricing.
- Presenting products or services for stakeholders, answering any customer questions and addressing their needs.
- Accelerate sales revenue by completing repeatable tasks in support of the sales function such as quoting, proposal development, forecast support and administrative activity.
Job Scope:
This role primarily interacts with sales teams, sales support, order processing, sales engineering, marketing, and service delivery in addition to direct customer facing activities and lead generation.
Required Experience/Qualifications:
- Bachelor’s degree preferably in business, technology or telecommunication sales, or equivalent combination of Experience with or interest in the activities of a Global Managed Service provider applicable education/experience.
- Ambition for a long-term career in global enterprise sales
- Strong research and analytical abilities.
- Excellent verbal and written communication skills.
- Strong interpersonal skills, working well in team environments
- Ability to work independently and as part of a team in a fast-paced environment.
- Must be highly accountable and demonstrate a strong work ethic
- Highly motivated, with a passion for sales and a desire to succeed.
- Proficiency in Microsoft’s M365 software suite, including Outlook, Excel, Word, PowerPoint, Teams and SharePoint.
Core Competencies
- Industry awareness: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
- Networking awareness: Understanding of the business value of creating mutually beneficial relationships with individuals outside of incumbent's own organization and ability to generate productive relationships with internal and external partners that improve access to resources and expertise.
- Cross-functional Collaboration: Knowledge of collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals.
- Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.
- Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
- Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
- Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
- Perseverance and Follow-Through: Knowledge of how to maintain and record contact with customers and prospects; ability to effectively continue an approach to a customer or customer group through repeated contacts and in spite of initial uncertainty about the outcome.
- Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
Universal Competencies
- Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented.
- Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration and partnership. Ability to build an environment supporting customer value creation at every level.
- Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.
EEO Statement
GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
