L&D Manager
your missions
- Design and implement training and assessment programs to develop product expertise, service, sales and clienteling, and improve Boutique’s efficiency.
- Identify training and development needs within the organisation and design training strategies aligned with business objectives based on the strategic plan.
- Lead motivational and leadership programs for office and boutique teams.
- Assess and recommend internal or external learning resources to support development plans.
- As a trainer, lead sessions in line with Maison Cartier's expectations.
- Elaborating and implementing a training plan consistent with theMaison’s strategic plan and HR cycle.
- Managing and monitoring budget
- Organize and coordinate pilot projects: participate in meetings with European markets, take part in content creation and L&D initiatives.
- Monitor and analyze key performance indicators (KPIs).
- Guaranteeing a blended training strategy (digital, face-to-face) to ensure effective deployment.
- Carrying out comparative analyses of the competition and trends in learning.
Your PROFILe
- Having a minimum of 7 years' professional experience, ideally in a retail or luxury segment, and you have worked in an international context.
- Experienced in an L&D and/or HR development and/or Retail department.
- Having a good knowledge of digital trends, the transformation of information technologies and their impact on the company, culture and management.
- Autonomous, proactive and agile, with a pragmatic approach. You have proven project management skills.
- Fluent in English any additional language is a plus
About the company
